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Great customer service and easy claims process
I did SO much research prior to choosing an insurance company for our dog. Friends of ours told us VPI was good, but I didn't like how claims are paid based on a scheduled amount. Embrace is fantastic! They really care about their customers, and, most importantly, the well being of the pets. The claims are paid based on the billed amount and the process to file couldn't be easier. We just filed our first claim and they kept us up to date on the progress of our claim via email. I would recommend Embrace to anyone.
Insurer: Embrace
By: Kimberly
Healthy Paws is Exceptional!
Healthy Paws has been fantastic! They have always been so helpful when I've called and spoken with them on the phone. We recently submitted a claim and received our reimbursement check in less that one week! Also, they were so concerned about the well being of our dog. Fantastic customer service. We will highly recommend this company to our friends!
Insurer: Healthy Paws
By: Kristine
They always do what they say they will do
I have coverage for my 2 dogs. They have had several "mishaps", and I can say that Embrace has always come through and paid exactly what the policy covers. I did a lot of online research before choosing Embrace, and I liked the ability to tailor the coverage. Additionally, the staff is uniformly helpful and always show concern. I have recommended Embrace to several people.
Insurer: Embrace
By: Susan
Great converage, excellent communication
I have been extremely happy with my Embrace plan from the start. I have a 2 year old american shorthair cat and chose the 90% reimbursement plan. He has needed medical care twice (once for hurting his leg and once for ingesting part of a lily plant) and both times Embrace was there for us. He needed to stay in the hospital for three days when he ate the lily and the bill came to over $1500. They paid out $1200, which is exactly as it should be, given that we had a $200 deductible. All we had to do was print his form off of the website, have the doctors fill it out, and send it in. I'd absolutely recommend Embrace to anyone with a pet.
Insurer: Embrace
By: Stacie
Diabetes Claim
Barney has had a few medical problems over the years, the most recent is Diabetes and recently Trupanion has made a change to allow coverage for his food as his food was changed to manage his blood sugar better.
Insurer: Trupanion
By: Cindy
Diabetes Claim
Barney has had a few medical problems over the years, the most recent is Diabetes and recently Trupanion has made a change to allow coverage for his food as his food was changed to manage his blood sugar better.
Insurer: Trupanion Canada
By: Cindy
Great Service!
I have been nothing but thrilled with Embrace Pet Insurance. Both of the claims I have made were immediately processed. What a great service to have. I would have a hard time affording my dog's vet bills without them. Thank you!!
Insurer: Embrace
By: Jane
Healthy Paws is AWESOME!
When our lab puppy, Luke, suddenly went lame over the weekend, for what seemed like a broken toe, having insurance made the decision to take him into the emergency vet so much easier. When the vet suggested we get xrays to determine the cause, it was such a relief to not have to let the cost effect our decision. This is already our third claim since we enrolled 5 months ago. Each time the claims team was extremely friendly and showed sincere concern for Luke's well-being. And, WOW... each time our claim was process within 24 hours. Even though, luckily, we haven't had any large claims (each under $250,) it has still paid for itself. I think the deductible, premiums and copay are extremely fair. I can't recommend Healthy Paws enough, and I do recommend them A LOT. I only wish my own health insurance were nearly as good. Healthy Paws is awesome!
Insurer: Healthy Paws
By: JoAnn
Best decision for my 3 pugs
I had always believed in insuring my pet. My first pug had insurance from when he was months old. I was never truly satisfied with the coverage or customer service, but at least I was getting some money back when we submitted a claim. One day I was so frustrated with the insurance customer service we had, that I sat for a few hours and did my research. I never bothered before because I didn't think there would be a big difference in companies. Well, I was so wrong! You see, I now had three pugs to insure and I needed a company that cared for them as much as I did. Insuring our pugs with Pets Best was the best decision I made. Our claims are processed quickly and we get much more money back.
Insurer: Pets Best
By: Barbara
THE Best
I have had numerous pet insurance coverage for my pets, but have been with Pets Best since '08 and am very glad I changed over to them. Their staff have been very empathetic, have done their best to work with me, and truly care about animals. I would never change from them, wherever I live. I love their honestly and how they treat their customers. So great to work with!
Insurer: Pets Best
By: Sue