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Excellent customer service
I did a fair amount of research on pet insurance policies to cover my new golden doodle puppy. I had a terrible experience in the fall with a not yet 2-year-old cat who was unexpectedly diagnosed with chronic kidney failure and was astounded at the medical and hospital costs, so I was not going without pet insurance for my puppy. Because of all the anticipated vet bills associated with vaccines and the like, I chose Embrace because they also offered a wellness plan that I could add to the accident and illness coverage. They also provided early coverage for orthopedic problems, which can be an issue with this breed. They have covered everything I have submitted to date, either under the wellness plan or charged against my deductible, at the actual cost charged, and have been immediately responsive and pleasant. I am so far extremely pleased with this company.
Insurer: Embrace
By: Barbara
service
very quick in managing claims, less then 2 weeks to receive approval and receive reinbursment, I have always had friendly and promt service from anyone I've spoken to and would happily recommend Pet Insurance to anyone who ownes a pet
Insurer: Trupanion
By: Sabrina
service
very quick in managing claims, less then 2 weeks to receive approval and receive reinbursment, I have always had friendly and promt service from anyone I've spoken to and would happily recommend Pet Insurance to anyone who ownes a pet
Insurer: Trupanion Canada
By: Sabrina
Excellent
This insurance is easier to navigate that human insurance
Insurer: Trupanion
By: Julie
Excellent
This insurance is easier to navigate that human insurance
Insurer: Trupanion Canada
By: Julie
Great service, as always, and coverage options!
02/08/2012 - The LabraMutts and their Pet Parents: The new options in Wellness Rewards and Wellness Rewards Plus are fantastic! Who can turn down a free $101.00 or $51.00? Smart move for Embrace to encourage better preventive treatments! We've never been disappointed since we signed up for a policy on all 3 of our shelter/rescue dogs in June 2007. We love being able to pick and choose coverage that fits our budget - in our case we were originally looking for major illness/accident coverage. However, when the Wellness Rewards Program started, we jumped on that, too! They were there for us through the tough times when our eldest dog, Homer, was diagnosed with osteosarcoma and wasn't with us long after his diagnosis. They are there now as we make decisions regarding a total hip replacement for the youngest dog, Justy, even offering ideas to help our situation (live in a house on 14' stilts requires a full flight of stairs to enter and exit the house - a BIG no-no for a few weeks after this procedure). We love being Embraced by Embrace Pet Insurance!
Insurer: Embrace
By: Jan
Unbelievably Fantastic !!!
Quickest service on anything ever. You are notified when the claim is received, notified as they process the claim and notified when the claim is settled. They received my claim on a Monday and I had my check on Friday. NO ONE gives such great service. Much better than my own insurance company. I love Trupanion. I've had three claims (same issue) and all were processed with the speed of light. Incredible ! And the people are truly animal lovers and care. I switched my dog from an all natural premium food to a grain free and he had nothing but gasto intestinal problems... the x-rays were expensive and the treatment and he is still on a mild stomach pill. The expense was enormous and I am so glad I invested in pet insurance for my two dogs. Bleu is a blue tick hound and while he eats anything weird, grain free is not for him. Thank you Trupanion for covering all my expenses.
Insurer: Trupanion
By: Celynn
Unbelievably Fantastic !!!
Quickest service on anything ever. You are notified when the claim is received, notified as they process the claim and notified when the claim is settled. They received my claim on a Monday and I had my check on Friday. NO ONE gives such great service. Much better than my own insurance company. I love Trupanion. I've had three claims (same issue) and all were processed with the speed of light. Incredible ! And the people are truly animal lovers and care. I switched my dog from an all natural premium food to a grain free and he had nothing but gasto intestinal problems... the x-rays were expensive and the treatment and he is still on a mild stomach pill. The expense was enormous and I am so glad I invested in pet insurance for my two dogs. Bleu is a blue tick hound and while he eats anything weird, grain free is not for him. Thank you Trupanion for covering all my expenses.
Insurer: Trupanion Canada
By: Celynn
Wonderful service
Quick service, and always polite. Submit regularly for our dog's Heart guard and Frontline protections. Always reimbursed very quickly. Fantastic!
Insurer: Embrace
By: J.
I absolutely Love Embrace Insurance !!
I have three dogs under Embrace and the turn around time on claims are great. The staff is caring and calls or contacts you if there are any questions which is great. Mala, Zsa-Zsa,and Mazsa give Embrace 5 Paws Up :-).
Insurer: Embrace
By: Serina