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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

March 24, 2012

Barkley

Great service

Insurer: Trupanion

By: Tom

Useful
March 24, 2012

We, and our dog, copuld not be happier

In this era of bait and switch (or bait and bait and bait), Embrace delivers exactly what it promises, when it promises it. During our first year as customers,our claims, both for "Wellness" charges and for covered problems, have been paid in full and promptly without hesitation or haggling. Beyond these details, I've gotten a sense that the people working for the organization have a genuine feeling for pets. I've been proselytizing for Embrace at the dog park and at my vet (who, at my urging, agreed to put some Embrace brochures next to the VPI display).

Insurer: Embrace

By: Mark

Useful
March 24, 2012

NOT WORTH IT DONT WASTE YOUR MONEY

I submitted a claim on 3/10 because my dog got sick supposedly you can claim illness after 15 days waiting period however my dog got sick on 3/05 the symptoms started like a week before so that brings me to 2/25 that means he was already "COVER" however when I submitted the claim they denied saying that he had symptoms before the cover started so please DO NOT WASTE YOUR MONEY, BETTER PUT IT AWAY ON YOUR SAVING ACCOUNT..THIS INSURANCE IS THAT WORTH IT..I'm cancelling my account Im not going to keep paying for nothing.

Insurer: Pets Best

By: SAMANTHA

Useful
March 23, 2012

Well Worth It

Our vet recommended Trupanion after noticing that our lab/pit puppy (Rocky) had a tendency for eating soft things (stuffing). Our decision to insure Rocky turned out to be a great decision. Within 10 days of signing up, we found out that Rocky had ingested a sock which was lodged in his intestine and had to be surgically removed. After paying the deductible and office call fees, Trupanion reimbursed us for the rest ~ $1,000. Communication was timely and reimbursement was received quickly.

Insurer: Trupanion

By: Alison

Useful
March 23, 2012

Well Worth It

Our vet recommended Trupanion after noticing that our lab/pit puppy (Rocky) had a tendency for eating soft things (stuffing). Our decision to insure Rocky turned out to be a great decision. Within 10 days of signing up, we found out that Rocky had ingested a sock which was lodged in his intestine and had to be surgically removed. After paying the deductible and office call fees, Trupanion reimbursed us for the rest ~ $1,000. Communication was timely and reimbursement was received quickly.

Insurer: Trupanion Canada

By: Alison

Useful
March 23, 2012

Always larger than expected refund!

I purchased Embrace Insurance for my Doberman, Sadie, as her sixth birthday present. (What else can you get the "girl" who has everything!) She will be ten in August. I have submitted claims every year and always receive a refund that is larger than I expect. Immediately after submitting a claim, a representative is always in touch, which I really appreciate. I now have a second dog and intend to get him a policy, as well. Great Company!!

Insurer: Embrace

By: Cheryl

Useful
March 23, 2012

Extremely professi9onal, responsive, reliable.

My Maltese had hearing loss. I traveled from Florida to New MRI and spinal tap under anesthesia which cost over $2300.00. While I had extremely good response from Pets Best for more normal claims, I anticipated delays and lengthy inquiries and discussion regarding this claim.In fact, it was handled with great promptness, very courteous and simple inquiry, and much to my amazement, the same fair reimbursement for expenses as my much smaller claims. I recommend Pets Best highly.

Insurer: Pets Best

By: Elizabeth

Useful
March 23, 2012

Continual Great Response and Service

My dog has had an illness that has required care for the past two years. I can't believe the cost of providing x-rays, blood work, specialist review of findings, etc. Without the Trupanion coverage we would have been in pretty desparate shape because the costs would have exceeded our ability to pay. My dog is my baby and there is no way that I could have handled anything but the best care for him. Thankfully with Trupanion I'm assured he will be taken care of.

Insurer: Trupanion

By: Mickey

Useful
March 23, 2012

Continual Great Response and Service

My dog has had an illness that has required care for the past two years. I can't believe the cost of providing x-rays, blood work, specialist review of findings, etc. Without the Trupanion coverage we would have been in pretty desparate shape because the costs would have exceeded our ability to pay. My dog is my baby and there is no way that I could have handled anything but the best care for him. Thankfully with Trupanion I'm assured he will be taken care of.

Insurer: Trupanion Canada

By: Mickey

Useful
March 23, 2012

Fantastic

Embrace is the best!!! Turn around time is quick while the customer support is fantastic! Very helpful with reminders to me and to my vet.

Insurer: Embrace

By: Charity

Useful

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