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Illness coverage
I was not sure about Trupanion at first due to their policy of not covering non-routine exams. I cancelled my policy and went with a competitor but after a month of awful service went back to Trupanion. Shortly after returning my dog became ill with a liver problem. I submitted numerous claims over a few weeks and Trupanion responded with quick claim payments that really helped in the treatment and care for our cherished member of our family. I am quite pleased and impressed so far with Trupanion. Thank you for being there for us during this stressful time!
Insurer: Trupanion
By: Jenn
Life Saver!
Our 5 year old St. Bernard, Dozer has had a hard time. Hip replacement, implant removed, failed FHO, amputation - on and on. After our other St. Maggie died unexpectedly of liver failure I decided I had to get insurance for Dozer. After a great deal of research and personal recommendations I settled on Embrace - best decision I could have made! Shortly after his coverage started he began to limp and we were shocked to discover that he had a lesion on his front leg - bone cancer. Megan, et al have been incredible to work with throughout the process whether it was filing claims or pre-approval for his treatment at CSU. Their communication is top notch and they have always been there whenever / whatever we needed. Now as we embark to the chemo stage of his treatment it is a huge source of comfort both financially and emotionally to know that Embrace is in our corner! Thank you all!!!
Insurer: Embrace
By: Shaun
From someone in insurance: BEST service ever
As a loyal Embrace customer (and Allstate Insurance agent), I always mention the amazing service we received from our Claims Embracer, Sam Adkins, when our little baby Kobe had to undergo surgery to remove one of his kidneys last month. We had our money deposited (over $6,300) directly into our bank account less than a week after the claims were received by Sam (about 2 weeks after we submitted them). Although the claims were initially misplaced, we got our reimbursements within days once Sam got on it. What a lifesaver it is to know that we have Sam and everyone at Embrace looking out for our financial wellbeing, especially when facing the most stressful of times caused by our beloved pet's illness and surgery. We have since posted our experiences with Embrace on Facebook for all our friends to see (I have over 1400 of them) and always remember to mention how amazing Embrace is to our vet, Dr. Rowan, at the Rutherford Veterinary Hospital in Dallas, TX. She is quite impressed with the service as well and wishes that her own pet insurance company was as diligent as Embrace. From the bottom of our hearts (as well as Kobe's and his brother Bubba's), THANK YOU Embrace for your amazing service. Proud Embrace Customers for Life. Gilbert Vansoi and Darren Roesch Dallas, TX
Insurer: Embrace
By: Gilbert
Awesome and More!
Our 6 month old Great Dane puppy decided he wanted to jump over our fence and after doing so had a significant limp. The total bill for his broken toe: almost $1000.00. Truepanion was able to refund us 90%of the cost back and it was we'll worth it! Thank you Truepanion for taking care of us and our dog Jasper! The McDevitt's
Insurer: Trupanion
By: Kimberly
Awesome and More!
Our 6 month old Great Dane puppy decided he wanted to jump over our fence and after doing so had a significant limp. The total bill for his broken toe: almost $1000.00. Truepanion was able to refund us 90%of the cost back and it was we'll worth it! Thank you Truepanion for taking care of us and our dog Jasper! The McDevitt's
Insurer: Trupanion Canada
By: Kimberly
Excellent
I have had occasion to use Trupanion three times since I have had my Bichon (1 1/2 years). They are excellent, thorough, easy to speak with and respond very quickly. I couldn't be happier with their service.
Insurer: Trupanion
By: Donna
Excellent
I have had occasion to use Trupanion three times since I have had my Bichon (1 1/2 years). They are excellent, thorough, easy to speak with and respond very quickly. I couldn't be happier with their service.
Insurer: Trupanion Canada
By: Donna
Excellent eexperience
Caring, responsive, fast reimbursement
Insurer: Trupanion
By: Gail
Excellent eexperience
Caring, responsive, fast reimbursement
Insurer: Trupanion Canada
By: Gail
the best pet ibsurance on the planet
MY DOG HAS HAD DIGESTIVE PROBLEMS AND MY VET IS IN THE PROCESS OF CHECKING FOR ALLERGIES , INFLAMMATION IN THE INTESTINES TRYING TO CURE THESE ISSUES THIS INSURANCE IS COVERING ALL COSTS, SCANS, X-RAYS AND ALL MEDS QUICKLY PER MY POLICY VEY HAPPY WITH THE WAY ALL QUESTION AND CLAIMS WERE HANDLED. PREVIOUS EAR PROBLEMS WAS HANDLED QUICKLY AND WITH GOOD RESPONSE ON RETURN FUNDS.
Insurer: ASPCA
By: DENISE