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The experience has been good.
There was a problem receiving my checks. Too much time elapsed between my vet visits and receiving the checks. After my veterinarian spoke to the insurance company, the issue was resolved. This delay was not to my pets best interest or mine.
Insurer: Trupanion
By: Sherry
Very Happy
I think your company is the best. I have been very happy with the service I have recieved with the exception of how long it takes to review the claim and send the check to me. Almost a month. And I have requested that you send me some of your new claim forms twice as for some reason I cannot download and print them from my computer and to date I still have not recieved them. Still think your the best company though!!!
Insurer: Embrace
By: Diane
Claim for Tyson
Sent in a claim for Tyson and had excellent service from Trupanion
Insurer: Trupanion
By: Penny
Claim for Tyson
Sent in a claim for Tyson and had excellent service from Trupanion
Insurer: Trupanion Canada
By: Penny
Dependable as always
I haven't filed a claim in a while but as usual, I can depend on the staff at Embrace to get my claim processed in a timely manner. Thank you all for all your hard work and dedication!
Insurer: Embrace
By: katie
Very quick efficient service
We have a brand new puppy and I wanted to take out insurance right away to be on the safe side. The first year is usually one of the most expensive years to get through with just regular veterinary check ups and shots so I liked the fact that Embrace has a wellness program. I submitted my claims and good to their word I was reimbursed very quickly without any hassle whatsoever. We are still new to Embrace and to this type of insurance, but so far we are quite happy.
Insurer: Embrace
By: G.
All the Good Reviews Are True - Awesome Co!
I did a lot of research on pet insurance companies since I had heard so many of my friends were disappointed with theirs. I looked at every comparison chart and read all the fine print on coverage, etc. Healthy Paws reviews and offerings won me over - every review was positive and their coverage plan is very clear (they do not hide what they do and don't cover). Although I felt it was a little risky to go with Healthy Paws since they are a newer company - I am 100% satisfied. Their customer service is 10+ - they are very caring and take care of matters instantly! My puppy, a Cavalier King Charles - had a traumatic knee injury and had to have surgery. The customer service people at Healthy Paws gave me clearance on the surgery coverage the day I inquired - it was instant and they really seem to care and want a fast recovery. I also just got my reimbursement information - they are truly covering 90% of the entire bill ($2300). I highly recommend this company - they have my loyalty!
Insurer: Healthy Paws
By: Jennifer
Trupanion A++++++ Service, Quick Response
Demodex... Quick response... Love it!!
Insurer: Trupanion
By: Gia
Trupanion A++++++ Service, Quick Response
Demodex... Quick response... Love it!!
Insurer: Trupanion Canada
By: Gia
Excellent Service
My dog has only been to the vet for routine exams and to purchase flea medications. The reimbursement process is very quick and when you call you always get someone to help you on the phone. I am pleased with Embrace and I continue to refer all my friends with pets.
Insurer: Embrace
By: Avery