154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 16, 2025

Trupanion looks back at Vet records…

Trupanion looks back at Vet records from when you first got the dog to now. If your dog ever had a cough or a runny nose, then they don’t cover anything in the future that may have a cough or runny nose as a symptom. If your dog ever sprained or bruised their leg, then forget being covered if they rupture or break a bone or ligament. If your dog has ever had no appetite or been on a prescription diet, then any symptom that may include that is not covered. The list of what they want cover based on a dog that’s 10 years old from a time when she was three months old is ridiculous. They nitpick over your records to ensure that you get the least amount of claims possible.

Insurer: Trupanion

By: Sarah Reis

January 16, 2025

Great Service for my Puppy and Cat!

I've had Pets Best ever since getting my puppy. She's had her typical puppy things taken care of quickly and with very good communication when I had questions. When she got hurt I knew that's my insurance would come through! I'll update this if that changes but it's been a year with no issues!

Useful
January 16, 2025

Definitely recommend

I don’t typically leave reviews but I never had any issues with MetLife! I genuinely enjoy their great customer service and how they try their best to answer all of your questions, even the stupid ones! As a person who works in customer service, I typically stick to companies that have superior customer service. I discovered metlife because it was one of my former employer’s benefits!

Insurer: MetLife

Veterinarian: Wilton Manors Animal Hospital

By: Stacey

Useful
January 16, 2025

Pets Best is awesome!

I’m so glad to have Pets Best insurance for my dog. You never know what’s ahead for your pet, and Pets Best took great care of us when my dog had an unexpected illness and injuries. Fast reimbursement for my veterinary expenses. Thank you!

Insurer: Pets Best

By: Barbara

Useful
January 16, 2025

Helping Journey

"Our beautiful samoyed Journey came to our family due to conditions that were not ideal for such a wonderful dog. Each time we had to contact Pet's Best, they explained clearly how the reimbursement would or would not be processed We have been fortunate that Pets Best has been so helpful to us during some serious times."

Insurer: Pets Best

By: Margaret

Useful
January 16, 2025

Allergic Dog

Our young beauty was found to be allergic to basically everything and has to place her on special food (prescription food) and MetLife has covered everything. We could not be happier with MetLife. They have covered all tests, meds and food per our agreed contract.

Useful
Verified January 16, 2025

Best Decision

Purchasing Spot Pet Insurance for my mischievous Labradoodle was the best decision I’ve ever made! Reimbursements are easy to submit and processed quickly!

Insurer: Spot

By: Susan Rutledge

January 16, 2025

Jenn

Jenn, was awesome and attentive.

Insurer: Fetch Canada

By: Maureen

January 16, 2025

Jenn

Jenn, was awesome and attentive.

Insurer: Fetch Canada

By: Maureen

January 16, 2025

Jenn

Jenn, was awesome and attentive.

Insurer: Fetch Canada

By: Maureen

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