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Great customer service - recommend to anyone
When we found out our dog had a tumor on her adrenal gland, I was not counting on getting much back from our insurance company. I figured it would be a complicated and stressful process to make claims, but I couldn't have been more wrong. The staff at Trupanion was extremely helpful, supportive, and fast in processing the claims. We got back exactly as much as we thought we would - overall, it's a great deal and I've been recommending Trupanion to all my friends and family. They made a stressful time much easier.
Insurer: Trupanion
By: Brittany
Great Coverage
I am happy with Embrace, my policies and coverage. The claim processing has slowed down some, but the bottom line is the coverage the provide. I understand they went through a computer conversion which understandably slowed them down with claim processing. I am pleased with Embrace and the coverage they provide.
Insurer: Embrace
By: Sean's
Fanrastic
Embrace has been great for me n my dog. He has had some unexpected issues that were very expensive n Embrace was right there to help. Will recommend to anyone!
Insurer: Embrace
By: Laura
Prompt Service
Once again Trupanion turned around the claim for Spirit's Thyroid tests within 2 days.It gives such peace of mind knowing Trupanion will always be there to assist. I have three dogs and have been a Trupanion/VetInsurance customer for over seven years and have never had an issue with their service and believe me with three active dogs I have neeeded them often.
Insurer: Trupanion
By: Keith
Prompt Service
Once again Trupanion turned around the claim for Spirit's Thyroid tests within 2 days.It gives such peace of mind knowing Trupanion will always be there to assist. I have three dogs and have been a Trupanion/VetInsurance customer for over seven years and have never had an issue with their service and believe me with three active dogs I have neeeded them often.
Insurer: Trupanion Canada
By: Keith
Saya's Urinary track infection
Saya got sick with a urinary track infection, when wanted to pee she would squad and bark a lot I supposed because it really hurt. She vomited the same day and we even found blood in her pee. The vet told us what she might have and performed some tests. Between the treatment and all the antibiotics the bill was a little over $500. Trupanion covered what they were supposed to covered, though they took a little long to solve the claim.
Insurer: Trupanion
By: Karina
Saya's Urinary track infection
Saya got sick with a urinary track infection, when wanted to pee she would squad and bark a lot I supposed because it really hurt. She vomited the same day and we even found blood in her pee. The vet told us what she might have and performed some tests. Between the treatment and all the antibiotics the bill was a little over $500. Trupanion covered what they were supposed to covered, though they took a little long to solve the claim.
Insurer: Trupanion Canada
By: Karina
Fair and honest principles, easy to contact
My Siamese kitty Ichiban has been insured by ASPCA Pet Insurance since 2007, and has had several medical issues over the years... couple of tooth extractions, 3 or 4 allergic reactions (who knows to what!) and one emergency toxic reaction, probably to some kind of poisonous chemical that was used on a plant or for vermin control. Although I never let him outside alone, I do frequently walk with him on a leash, and he likes to sniff everything, taste-sample certain plants. In each instance, ASPCA paid just what I contracted for, without a "runaround" or some surprising exclusion that was not in our original contract. Any question I had about their benefit payment, the well-defined EOB statement they send, was answered clearly and without delay by a trained and professional human being, and I had no problems reaching one by phone. And it seems that everyone I have communicated with at this company is truly an animal lover! I am very thankful and relieved, to have this excellent, reasonably-priced insurance.
Insurer: ASPCA
By: Annette