154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,400 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,342 reviews

4.9
Healthy Paws

10,808 reviews

4.9
Fetch

27,507 reviews

4.9
Pets Best

14,177 reviews

4.9
Trupanion

63,026 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 17, 2012

Definitely Worth It.

We are very pleased with the prompt and fair handling of all our all of our cliams for our boxers. We have never had any problems with this carrier over the 3 years of coverag. We would highly recommend purchasing a policy for your pets.

Insurer: ASPCA

By: Chris

Useful
September 17, 2012

Speedy Claim Refund!

Great friendly & speedy service. Thank you.

Insurer: Embrace

By: Chris

Useful
September 17, 2012

Fantastic!

I thought about pet insurance for a long time, I thought that I could try to save $$ in a savings account for if anything happened to my dog, after a few months of savings I only saved $160. My neighbor had mentioned pet insurance one day and I began to think about pet insurance a bit more, I looked at a few companies and found that Trupanion had many excellent reviews. I enrolled with them and good thing I did - 1 week later my dog tore her cruciate ligament!($2500 - much more than the $160 I had in my savings!)Trupanion was quick to preapprove her diagnostics and her surgery and sent out her check the next day after her surgery. I am very happy with Trupanion and will never go without!

Insurer: Trupanion

By: Katrina

Useful
September 17, 2012

Fantastic!

I thought about pet insurance for a long time, I thought that I could try to save $$ in a savings account for if anything happened to my dog, after a few months of savings I only saved $160. My neighbor had mentioned pet insurance one day and I began to think about pet insurance a bit more, I looked at a few companies and found that Trupanion had many excellent reviews. I enrolled with them and good thing I did - 1 week later my dog tore her cruciate ligament!($2500 - much more than the $160 I had in my savings!)Trupanion was quick to preapprove her diagnostics and her surgery and sent out her check the next day after her surgery. I am very happy with Trupanion and will never go without!

Insurer: Trupanion Canada

By: Katrina

Useful
September 17, 2012

Awful

Don't waste your money

Insurer: Embrace

By: Nancy

Useful
September 17, 2012

Integrity in handling an $8,000 claim

Four days after I had knee surgery my dog became paralyzed from the waist down. It was a disastrously stressful time. He was diagnosed with disk disease and 2 disks had herniated causing the paralysis. An emergency surgery was scheduled and there was not enough time to have the claim pre-approved. I went ahead with the surgery but was very nervous about my claim being paid out because it was going to be such a huge bill. The total was just under $8,000. When I submitted my claim, Embrace warned me that they were a bit backed up with claims and it would take longer than expected. Though it did take a while, Embrace agents kept e-mailing me and keeping me in the loop. In the end Embrace paid out $7,000. They covered 90% of the claim minus the $100 deductible, exactly as promised. The company did not try to weasel out of the claim and handled the claim with integrity, following through on everything that was promised before I signed up. Furthermore, they did not drop me as a client and sent me an e-mail about renewing my policy while all of this was going on. I have definitely become a walking advertisement for Embrace. It is rare to find companies that actually do as promised and when I find one, I definitely like to spread the word.

Insurer: Embrace

By: Irina

Useful
September 17, 2012

on going claim

Very satisfied at this time

Insurer: Trupanion

By: mortimer

Useful
September 17, 2012

on going claim

Very satisfied at this time

Insurer: Trupanion Canada

By: mortimer

Useful
September 17, 2012

I Love Embrace

Finally a pet insurance company that is honest. I have two dogs and feel confident that they will be completely taken care of by Embrace. Previous insurance company (VPI), never followed through with their policy. They made it more difficult to get a claim. Embrace is easy, the customer service is great, and they do what they say will do! Thank you Embrace Staff!

Insurer: Embrace

By: Jack

Useful
September 16, 2012

Great Coverage

I have had Pets Best insurance for at least 6 years. They have always been prompt and fair with their coverage. Recently I called to ask if a certain type of treatment was covered for my older dog's arthritis. The customer service rep did not have correct information so although he told me the treatment was covered by my policy, when I received my benefits report, it was not covered. I called and complained, explaining that I had been told that the treatment would be covered and therefore had undergone the treatment. The customer service supervisor reviewed the call log, realized I had been wrongly informed and agreed to cover the expense. I am very happy they chose to be honorable - I will continue to be a loyal customer!

Insurer: Pets Best

By: Sam

Useful

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