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Wonderful Customer Service
We have had Embrace Pet insurance for about a year now and just reupped for a second term. My experience so far has been nothing but positive. The claims embracerers have been responsive to my questions via email and my claims have gone through in a matter of weeks with autodeposit straight back into my bank account. I have had no problems with coverage of claims, the entire process is smooth and straight forward with an extra added benefit of personalized customer service.
Insurer: Embrace
By: Kerry
Outstanding
We lucked into Trupanion because they offers a free month wHen we took our new pup for her first checkup. Fortunately we never cancelled. Our pup had giardiasis, a broken leg and some weird and frightening "episodes" which, after many vet , ER,specialists and an MRI, was diagnosed as a kind of seizure. Imagine the cost. Easy forms to fill out. very prompt acknowledgement of their receipt. Very prompt and clear explanation of costs,deductible and payments due followed by a check. We are more than satisfied, we are grateful to have this coverage.
Insurer: Trupanion
By: Cynthia
Outstanding
We lucked into Trupanion because they offers a free month wHen we took our new pup for her first checkup. Fortunately we never cancelled. Our pup had giardiasis, a broken leg and some weird and frightening "episodes" which, after many vet , ER,specialists and an MRI, was diagnosed as a kind of seizure. Imagine the cost. Easy forms to fill out. very prompt acknowledgement of their receipt. Very prompt and clear explanation of costs,deductible and payments due followed by a check. We are more than satisfied, we are grateful to have this coverage.
Insurer: Trupanion Canada
By: Cynthia
excellent
I have found Trupanion to be prompt, fair, helpful, patient and respectful. I am enthusiastically recomending it to relatives and friends, especially those with young, healthy pets.
Insurer: Trupanion
By: Colette
excellent
I have found Trupanion to be prompt, fair, helpful, patient and respectful. I am enthusiastically recomending it to relatives and friends, especially those with young, healthy pets.
Insurer: Trupanion Canada
By: Colette
Peace of mind
It's really a great comfort to know that whenever a pet is perceived as having any health related issue that there is no longer a reason to feel stressed about whether or not to take the pet to the vet to get checked out. This is my 2nd year with Embrace and I wish I had known about them many years ago.
Insurer: Embrace
By: Michael
Great
Very Happy with the responsiveness, quick review of the claim and expedient payout.
Insurer: Trupanion
By: Colin
Great
Very Happy with the responsiveness, quick review of the claim and expedient payout.
Insurer: Trupanion Canada
By: Colin
Disappointed
Vet recommended 2 procedures,the 3rd one was required (spay)by trupanion for future coverage in case of future tumors,this is my bill:Condition: Extract retained deciduous teeth, OVH, dewclaw surgery removal. financial Summary: Total Claim Request $852.92 Eligible Costs$304.55 Deductible Applied-$100.00 Total Claim Paid (90% coverage)$184.09. It's better than nothing but not as good as they "Advertise". One more refund like this and i'm giving Petplan a call.
Insurer: Trupanion
By: Lorena
Disappointed
Vet recommended 2 procedures,the 3rd one was required (spay)by trupanion for future coverage in case of future tumors,this is my bill:Condition: Extract retained deciduous teeth, OVH, dewclaw surgery removal. financial Summary: Total Claim Request $852.92 Eligible Costs$304.55 Deductible Applied-$100.00 Total Claim Paid (90% coverage)$184.09. It's better than nothing but not as good as they "Advertise". One more refund like this and i'm giving Petplan a call.
Insurer: Trupanion Canada
By: Lorena