154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,837 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 01, 2012

Do not waste your money

Every single claim I had they denied. The last one was for an eye injury which they tried to say was due to an aggressive animal in the house which is a 5 lb declawed kitten. Instead of an actual trauma outdoors that she experienced. Save your money and buy another insurance.

Insurer: Embrace

By: Christina

Useful
August 01, 2012

Excellent service

Insured my 10 wk old kitten Zinc six days after I got him from a local shelter. Had a 15 day waiting period for coverage. On the 16th day my new kitten had a severe limp. Took him to the local vet, after multiple ex-rays we were told he just had a sprain. The following day he was very lethargic and had a temp. Took him back to be told that he may have something called kitten limping syndrome and that the stress was causing the temp. This all happened on a Fri-Sat. On Monday I faxed all paper work to the insurance.This was my first claim ,I was unsure how quickly this would be settled and if there would be any complications. To my great surprise it was all handled with in 8 days. They paid everything that I expected them to, so no surprises. The only discouraging experience was that after the claim my insurance rate went up by 6 dollars on my other animal ( no claims) after only having it for a year. All in all though I must say very satisfied.

Insurer: Healthy Paws

By: Tamara

Useful
August 01, 2012

Puppy Emergency - Healthy Paws to the Rescue

We had our little (8 lb) Fox Terrier (Jax) since he was 8 weeks. When he was just 7 month he came up lame one night and we were scared - took him to the animal ER - it turns out he slightly dislocated his knee. The ER Visit and follow day Vet Visit hit the $800 mark - Put the super kind people at Healthy Paws came to the rescue - they review the cases, called with a few questions - and zoom, our claims were processed with a few days... and Jax is running around like all puppies should - happy and healthy (paws) !!

Insurer: Healthy Paws

By: Bob

Useful
August 01, 2012

Excellent customer service! Quicker than thought

I was first told this claim would take 25 days which was disappointing. Yet, it only took about a week. I was impressed by the constant updates regarding my claim. I will and have recommended this insurance to others. Thank you!

Insurer: Embrace

By: Cindy

Useful
August 01, 2012

Responsive & Helpful

For the past 3 years, I have had my pet insured through Embrace. I like the peace of mind in knowing that if an illness of injury occurs, I can have it treated without hesitation and not be hindered by the expense. I have found the claims specialists, for the most part, to be knowlegeable and helpful when advising me about how to best utilize my coverage and Wellness Policy so that expenses will be covered. I also appreciate the claim updates I receive so that I know my submitted bills are "in process" and the direct deposit option is very handy and convenient.

Insurer: Embrace

By: Lori

Useful
August 01, 2012

Petsecure has been a great help

I have had Petsecure for my 6 year old Brittany Spaniel and he has been insured since birth. Recently, he had a whole host of difficulties including some very expensive treatments and diagnostics including a MRI and a sampling of his brain fluid. At any rate, he was diagnosed with Episodic Epilepsy. Petsecure has consistently been helpful and I have not had any problems with them paying out claims. Their web portal is decent and they process claims at a reasonable rate. I've had to call the 800 number before and they were excellent there as well. My deductible is $300 / year currently and I pay about $57 a month at 6 years of age.

Insurer: Petsecure

By: Malcolm

Useful
August 01, 2012

Simple, and fast return on claim.

We were at the farm with our three dogs, as usual, when one of our horses spooked and jumped. Our 14&1/2 year old Belgian Malinois (Zorro) was nearby and our spooked horse tripped over his foot (slightly) and caused a skin avulsion. Thankfully it wasn't worse - but we took him to the vet and got him patched up at the Emergency Clinic. Next day I filed my claim and within a week or so we received the check. Much faster than I anticipated! Quick and painless claim... Zorro is doing well and his wound healed over and we can't even tell there was anything ever there.

Insurer: ASPCA

By: Luis

Useful
August 01, 2012

Good start

I recently purchased a policy for my 1 year old labradoodle. I added the Wellness coverage and submitted a claim about a month after I purchased the coverage. The claim was paid very quickly, with no questions asked. I was very pleased.

Insurer: Embrace

By: Judy

Useful
August 01, 2012

Embrace is a great company

Our little girl Molly had an ear infection recently. When I sent all her paperwork there was a problem with the claim because her insurance listed a prior condition. I sent one email with a question and everything was fixed and Embrace paid the claim. Embrace gets right back to you and keeps you informed of the process. Our family has had Embrace for 5 years now and when our kids get sick we never have to worry about the type of care they need because we have Embrace to help us with the costs. Anyone who is thinking of getting a furry kid should look into Embrace right after they adopt their furry one.

Insurer: Embrace

By: Pam

Useful
July 31, 2012

I continue to LOVE Pet's Best Insurance

My 12-year-old Shih Tsu had a soft tissue sarcoma skin cancer. He had surgery to remove it and had complications from the surgery: intestinal disorder and a urinary tract infection. Pet's Best, as usual, paid up to the max on the claim and they are SO FAST about processing the claim. Claim faxed in on Thursday, and paid on Tuesday, with email notifications as to their progress on the claim. So easy! I just really LOVE this company and their service! I have older dogs and multiple claims, and they always come through for me. Without them, I would be paying thousands of dollars in vet bills. They really give me peace of mind. Wish my own insurance was this good!! Two thumbs up for Pet's Best!!

Insurer: Pets Best

By: Barbara

Useful

Compare top pet insurance providers plans.