154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,594 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,317 reviews

4.9
Healthy Paws

10,763 reviews

4.9
Fetch

27,446 reviews

4.9
Pets Best

14,145 reviews

4.9
Trupanion

62,983 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 06, 2012

Waste of time company

It really annoys me that I wasted my time dealing with this company. After signing up with them my pet was diagnosed with IBS, this company then refused to process the claim because they determined that it was pre-existing since he had been examined previously to make sure he had not swallowed anything dangerous. So if your pet had a previous symptom for a disease and now they are diagnosed you are not covered because now it was a pre-existing condition. Don't waste your time with them.

Insurer: Healthy Paws

By: Sandra

Useful
July 06, 2012

Excellent service re: claim for my service dog

I recently found out that my service dog has a heart problem and sent in a claim for the visit with the cardiologist. I received my explaination of benefits quickly despite the 4th of July holiday and understand that my check was sent the same day. I've had Embrace insurance since 2008 and had some difficulties with earlier claims (new company with expanding claims department) but this one went just as it should have and when the cardiologist recommended some additional testing, I was pleased to be able to tell them to go ahead, knowing that I had insurance to help cover those costs!

Insurer: Embrace

By: L

Useful
July 06, 2012

Good

good

Insurer: Trupanion

By: Bill

Useful
July 06, 2012

Good

good

Insurer: Trupanion Canada

By: Bill

Useful
July 05, 2012

Useless

Virtually nothing is covered anymore. They keep insisting that my dog has a Pre-existing condition although he sent them a letter disputing this- 2 years ago. Probably going to search for another company. Claims now take forever to process. This was a great company 3 years ago.

Insurer: Embrace

By: J

Useful
July 05, 2012

An exceptional pet insurance company

We are extremely happy and satisfied with Trupanion. The staff are wonderful, very polite and helpful. The best customer service we have ever experienced. There are no complications or difficulties when dealing with Trupanion. They make everything easy and convenient for their clients, from application process, online inquiries, phone inquiries to bills and payments. My husband and I are very grateful, and our loving dog, Gina is healthy and happy. Thank you wonderful staff at Trupanion. Thank you Trupanion.

Insurer: Trupanion

By: Shirin

Useful
July 05, 2012

An exceptional pet insurance company

We are extremely happy and satisfied with Trupanion. The staff are wonderful, very polite and helpful. The best customer service we have ever experienced. There are no complications or difficulties when dealing with Trupanion. They make everything easy and convenient for their clients, from application process, online inquiries, phone inquiries to bills and payments. My husband and I are very grateful, and our loving dog, Gina is healthy and happy. Thank you wonderful staff at Trupanion. Thank you Trupanion.

Insurer: Trupanion Canada

By: Shirin

Useful
July 05, 2012

PETBEST IS THE BEST PET INS !

INITIALLY, I WAS DOUBTFUL BUYING THIS INS FOR MY 2 DOGS,GEORGIE & SHEA. LAST TIME I SIGNED UP FOR PET INS WITH ANOTHER INS.COMPANY I WAS VERY UNHAPPY WITH. I'M VERY HAPPY TO SAY THAT PETBEST IS A QUALITY PET INS. COMPANY IN MANY WAYS.I'M ALWAYS SURE I'LL GET PAID CORRECTLY. NEVER A DOUBT. IF I QUESTION THEM AS TO A FEE OR A DEDUCTION I'M ALWAYS THE ONE THAT'S INCORRECT. I RECENTLY LOST (6/13/12) MY 13 YEAR OLD COCKER GIRL SHEA PESTBEST,IMMEDIATELY SENT US THE KINDESS MOST THOUGHTFUL CONDOLENCES. I HAVE HAD ONLY VERY GOOD EXPERIENCES WITH PETBEST FROM THE BEGINNING.

Insurer: Pets Best

By: CAROLE

Useful
July 05, 2012

Quick turnaround!

Thanks for getting my dog's wellness claim processed quickly and efficiently! It was great and you folks have been great to work with!

Insurer: Embrace

By: Sara

Useful
July 05, 2012

Great Company

This is the best insurance! I am so glad I took it and their response and caring treatment is wonderful and makes my dog's problems so much easier to deal with. I would highly recommend it!

Insurer: Trupanion Canada

By: Carla

Useful

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