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excellent
My Toy poodle was diognosed with Hot spotsTrupanion, was right on my case evaluation. Very timely
Insurer: Trupanion
By: Eddie
excellent
My Toy poodle was diognosed with Hot spotsTrupanion, was right on my case evaluation. Very timely
Insurer: Trupanion Canada
By: Eddie
Wonderful First Experience
After going back and forth whether to purchase pet insurance, I am happy I did! Customer service has been responsive and prompt and this insurance coverage is totally transparent. There are no secret charges or suprises! Thanks Embrace!!!
Insurer: Embrace
By: Melanie
They worked with me when I dropped the ball
I generated an online quote with the coverages I was comfortable with. After a couple of e-mail exchanges to answer some of my concerns, I purchase the policy online, no problems. When I submitted my first claim weeks later, I got an e-mail back saying that the procedure wasn't covered! It turns out I made a critical error when selecting coverages online. Out of luck? Not at all. They looked past my bumbling and offered to reformulate my policy to what I had intended it to be, and made it retroactive. Not only that, they applied a discount I had not previously known about, so my monthly premium dropped a few bucks. Bottom line, great customer service. Hopefully the claims process is as impressive.
Insurer: Embrace
By: Todd
Impressive
We registered with Trupanion at our Vet's recommendation when Moonlight was only 8 weeks old. Recently she accessed a box off raisin/chocolate. The treatment was long and costly (over 10000$). Trupanion worked with our Vet, obtained the medical history and simply paid 90% of the cost. The procedure for filing the claim was easy and throughout the waiting period ( about 1-2 weeks) they sent me updates with a final thank note to us for taking good care of Moonlight. I will remmend Trupanion to all pet owners with no reservations.
Insurer: Trupanion
By: Moonlight's
Impressive
We registered with Trupanion at our Vet's recommendation when Moonlight was only 8 weeks old. Recently she accessed a box off raisin/chocolate. The treatment was long and costly (over 10000$). Trupanion worked with our Vet, obtained the medical history and simply paid 90% of the cost. The procedure for filing the claim was easy and throughout the waiting period ( about 1-2 weeks) they sent me updates with a final thank note to us for taking good care of Moonlight. I will remmend Trupanion to all pet owners with no reservations.
Insurer: Trupanion Canada
By: Moonlight's
Not a panacea
I insure four animals. One got sick. It cost about $3,000 to save her life. Eventually I was reimbursed, but my coverage was limited to $2,000. Yes, I was underinsured, but the cost of increasing coverage to, say, $5,000 for 4 animals would have been prohibitive. So it's a glass half full. Some say the insurance premiums are just a way to save up for the inevitable need. If I did not have some insurance, I may not have spent the money to save her life. Since I did have the insurance, I had to use it.
Insurer: ASPCA
By: Aline
Excellent Service
I must say the service I received from AKC is extraordinaire. After submitting the claim I was immediately contacted and informed where my claim was with this company. Within a few weeks the check arrived with a full explanation of benefits. I would encourage other pet owners to get your insurance with this company. Highly professional in all areas of the business. I use to feel the premiums were a bit high, but after Scorpio's surgery I see now this plan is worth having in that I was reimbursed with a full explanation of benefits. My hat goes off to all involved in this process.
Insurer: AKC
By: Paul
Peace of mind
I purchased Embrace pet insurance for the peace of mind that I have protection on both of my dogs in case of emergencies. Thankfully, they have not had any injuries, but the wellness benefit we receive has made purchasing insurance more affordable. I receive immediate responses to my claims and it is very easy for me track my claims. I really like Ebrace's customer service.
Insurer: Embrace
By: Lisa