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Providers with highest rating

Embrace

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Trupanion

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August 17, 2012

Payment

They weren't going to cover the cost of our claim at first because of a deductible exclusion, so I had to remind them that our claim fell within the 30-day trial period.

Insurer: Trupanion

By: Wendy

Useful
August 17, 2012

Payment

They weren't going to cover the cost of our claim at first because of a deductible exclusion, so I had to remind them that our claim fell within the 30-day trial period.

Insurer: Trupanion Canada

By: Wendy

Useful
August 17, 2012

The best insurance

Kaycee had a ruptured cornea. The options were to save the eye with a corneal transplant or the cheaper method was to just remove the eye. Thanks to Embrace Insurance, we were able to save Kaycee's eye. Love you, Embrace.

Insurer: Embrace

By: Liseou

Useful
August 16, 2012

Phew, that was close.

So we had Petsecure while our pup was just that - a pup. Then I found myself unemployed and having to buy a condo, so the 50 bucks a month seemed a little steep. Once she started hitting up daycare and we were settled again, I resigned up... lucky, because she started presenting a torn ACL/Luxating Patella a month later. Petsecure covered everything, including hydrotherapy, to 80%. They are always professional and helpful on the phone, and even paid the practice direct for her very pricey surgery. I'm quite happy with the service, but wish they'd be a little faster with claims. Also, it seems ridiculous that they don't pay for "routine maitenance" to me... shouldn't they be encouraging us to avoid illness and problems?

Insurer: Petsecure

By: Tara

Useful
August 16, 2012

wonderful coverage

Hello,I've had two quite sick dogs over the past 2 years and ASPCA insurance has gotten me through some expensive care that would have been prohibitively expensive otherwise. I'm happy with the service and their concern for the well-being of our pets.

Insurer: ASPCA

By: Maureen

Useful
August 16, 2012

Smooth transaction

Great service- smooth easy transaction- great follow up

Insurer: ASPCA

By: Gabrielle

Useful
August 16, 2012

Fantastic!

Extremely impressed how simple and quick the process was for submitting my first claim. My claim was process within 24 hours. Top notch!

Insurer: Healthy Paws

By: Kevin

Useful
August 15, 2012

Great pet insurance!

We got our cat Denney from the ASPCA a few months ago. He started have digestion issues so we have had several vet visits lately. Then we found out he might have a heart murmur so he needed a cardiologist as well. No murmur thank goodness. We have submitted several claims and they have all been reimbursed at 90% except for the vet visits. We just submitted the cardiologist claim which I'm sure will be reimbursed. The customer service is really great and the claims are processed very quickly. I had a different compnay for my last cat beginning with a V (I'm sure several of you can figure it out) My cat was sick her last few months and the payout was just awful with very low caps. I also got a personalised email asking about Denney as well. I recommend Healthy Paws Highly!!!

Insurer: Healthy Paws

By: Paula

Useful
August 15, 2012

Pay attention to your claim.

Although they pay rather quickly, make sure you pay attention to your claim paperwork. I caught a mistake that was made by Trupanion that if I didn't look at the claim papers and check they sent me, I would have been out over $200. Trupanion used the excuse that it was an oversight on their part. I wonder how many oversights they have in a year. Be careful and look at all your paperwork.

Insurer: Trupanion

By: Anthony

Useful
August 15, 2012

Pay attention to your claim.

Although they pay rather quickly, make sure you pay attention to your claim paperwork. I caught a mistake that was made by Trupanion that if I didn't look at the claim papers and check they sent me, I would have been out over $200. Trupanion used the excuse that it was an oversight on their part. I wonder how many oversights they have in a year. Be careful and look at all your paperwork.

Insurer: Trupanion Canada

By: Anthony

Useful

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