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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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The Embrace website is HORRIBLE!!!
The Embrace website is clumsy, hides info to check for errors, slow to send confirmation emails, in a word: DISASTEROUS! I will be looking to switch my pet insurance just for the HORRIBLE EMBRACE WEBSITE DISASTER!
Insurer: Embrace
By: Robert Gluck
Highly Recommend Pets Best
My dog, Rudy, has a chronic condition that requires ongoing treatment, and I honestly don't know what I would have done without Pets Best. Their coverage has made it possible for me to provide Rudy with the care he needs without worrying about the financial burden. The claims process is simple and straightforward, and I really appreciate how Pets Best keeps me updated every step of the way. They also provide clear, easy-to-read summaries of what's covered and reimbursed, which makes everything transparent and stress-free. I'm so grateful for the support they've provided to both Rudy and me — I would highly recommend Pets Best to any pet parent looking for reliable, compassionate insurance.
It was super easy to enroll in pet…
It was super easy to enroll in pet insurance for my cat.
Insurer: MetLife
By: Alex Wilcox
Very easy to submit the claim!
Very easy to submit the claim!
Insurer: Embrace
By: Jennifer Traverso
So easy and simple to sign up
So easy and simple to sign up
Insurer: MetLife
By: Brianna Eberle
it explained everything
it explained everything
Insurer: MetLife
By: Lahh lahh
3+ years still not paid on surgery claim
Contacted dozens of times. Sent form letters that don't apply to my claim at all or say more information is needed but don't specify what information it is that is needed. All they do is stall and stall in paying the claim. Like asking for medical records that have been provided over a dozen times! They don't have records of receiving my correct or of them sending response (they don't have records of their own correspondence). Can't recommend at all! Terrible service at all levels!!! Stay away.
Insurer: Healthy Paws
By: Susan Spidel
Great experience
The claims portion is so easy to use. Well explained and fast. We made claims and 2 hours later they were complete. Great experience!
Insurer: Embrace
By: Daniel Cunningham
Extremely happy with MetLife
Extremely happy with MetLife! On a scale of 1 to 10 it scores a 10.
Insurer: MetLife
By: customer