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Speedy reply
This is the second claim I have submited,and I'm very pleased with the service I have received.
Insurer: Trupanion
By: Barbara
Speedy reply
This is the second claim I have submited,and I'm very pleased with the service I have received.
Insurer: Trupanion Canada
By: Barbara
Excellant coverage
I have 3 dogs and 1 cat. Without ASPCA pet insurance I would never have been able to afford the diagnosis and ongoing treatment for my dog with Addison's disease. Fortunately the vet that repaired her CCL injury advised me to get pet insurance and I followed the advice. I had the policy on all my animals 2 years prior to the Addison's diagnosis. I did my homework and found that ASPCA was one of the best pet insurances and they have lived up to that reputation.
Insurer: ASPCA
By: Denise
Rosco
Amazing insurance company they helped me because I was ineed to pay my college tuition, rosco was diagnosed with parvo virus and I panicked using my scholarship money and wen ivexplained the situation they returned the money 2 days later. It's good to see that people care and back each other up.Thanks trupanion
Insurer: Trupanion
By: Ahmed
Rosco
Amazing insurance company they helped me because I was ineed to pay my college tuition, rosco was diagnosed with parvo virus and I panicked using my scholarship money and wen ivexplained the situation they returned the money 2 days later. It's good to see that people care and back each other up.Thanks trupanion
Insurer: Trupanion Canada
By: Ahmed
Very very poor
I had two days left on my initial free coverage and signed up for complete coverage for my lab. Approximately three weeks later my lab got an incomplete fracture and had to have the bone in her front leg screwed together. When I called Trupanion they said that my dog was not covered as something had gone wrong with the website when I had used it and they had their own IT people look at it but have just denied everything. They told me that they could see that I had used the screen but said that it was too bad because it did not go through. What else would they say as to have to pay out right away would not be good for the company so by telling me that my coverage did not go through, they were able to save some money. My advice to people is to look elsewhere for coverage.
Insurer: Trupanion Canada
By: Susan
Many questions...and always a person to answer
With my first claim with Embrace, I had many questions because of the many aspects to my claim. They were always very helpful and friendly when answering my questions. ..even when I asked the same questions a couple of times! I really appreciated the personal service I received and the true desire to help me. Thank you!
Insurer: Embrace
By: Michelle
Quick Response Time
My wellness reimbursment was taken care of promtly and the customer service team kept me informed and then made sure that I had received their check. I love the "Wellness" account feature which is like a health care spending account. It covers all of the flea and tick prevention and I can always be sure that my little dog will always be able to get her vaccinations on time.
Insurer: Embrace
By: Dorothy
Exceptional Service
We have been with Embrace for ten months and couldn't be happier with the choice we made. We sifted through several competing companies before finding the "right fit". The representatives are extemely helpful in helping to choose the right coverage for your needs. Claims are handled quickly. Annie's spaying was covered only weeks after obtaining the insurance and the remaining amount covered the cost of some of her preventative care. I must disagree that wellness is not covered, it is an option that can be readily obtained.
Insurer: Embrace
By: Martha
I love Embrace
This is my second dog which I've had covered with Embrace. I did have other coverage for my last dog who and changed to Embrace because I was upset with her plan coverage. Anyway, they were great with her, and they continue to be fabulous with my current dog, Cindy. We had a little lapse in time where there were delays in having the claim checked out, but once things were checked, it all went straight through. Everyone is great at keeping you informed on what is happening, and you actually get answers if you email with a question. It was suggested that I change coverage by a friend,but I will never change from Embrace. As a side note, I did increase to full coverage for the wellness plan this year. Can't beat that deal either! HOpefully, I don't need to use the coverage ever again, but if we need it, I know that same great coverage is there!! Thanks so much for everything!! Kathy and Cindy. :-D
Insurer: Embrace
By: Kathy