154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 14, 2012

Embrace is great

Embrace has given me peace of mind for my Weimaraner Layla's health - we have used another carrier but for the last 4 years Embrace has been superior in every way. Highly recommend.

Insurer: Embrace

By: James

Useful
October 14, 2012

Best Insurance

Chauncy has liver problems, every few months he has to get blood work to check his levels. I am very grateful for the way Pets Best has been. They have always been great in customer service and payment. I am very pleased to have chosen a great company. I purchased insurance in case of him running into the street little did I know that my rescue had problems. After discovering the CEO of company left another named company because he actually cared about our family members and didn't like how things were done at his previous job, he started his own. I am so glad he did.

Insurer: Pets Best

By: Josephine

Useful
October 13, 2012

Losey

I used to tell all my patients to get trupanion ins for there pets, after my golden retriever had trouble getting up stairs I took her in for exam and xrays turns out she has hip dysplasia. I submitted bill and it is over 30 days and keep being told in review.My golden got very sick within 2days and they have only paid 2 claims as of yet.They say never received claim.So they lost claim and don't want to pay on claim for diagnosis of hip dysplasia I feel they are stalling and will come up with an excuse to not pay because they think I new about it because I was giving her pain meds said no record of being prescribed but her oncologist told me okay to give. All in all very frustrated with trupanion .

Insurer: Trupanion

By: Mary

Useful
October 13, 2012

Losey

I used to tell all my patients to get trupanion ins for there pets, after my golden retriever had trouble getting up stairs I took her in for exam and xrays turns out she has hip dysplasia. I submitted bill and it is over 30 days and keep being told in review.My golden got very sick within 2days and they have only paid 2 claims as of yet.They say never received claim.So they lost claim and don't want to pay on claim for diagnosis of hip dysplasia I feel they are stalling and will come up with an excuse to not pay because they think I new about it because I was giving her pain meds said no record of being prescribed but her oncologist told me okay to give. All in all very frustrated with trupanion .

Insurer: Trupanion Canada

By: Mary

Useful
October 13, 2012

Healthy Paws-Excellence Found

I took out a policy on a labrador retriever puppy in June of 2011. About six months later he was diagnosed with Entropian Lower Eyelids. I had to take him into the Opthamoligist 4 times for re-tacking procedures and finally the time came for surgery. Over a six months period I filed multiple claims and each one was paid withing 3 to five days. The folks at Healthy Paws are excellent and very knowledgable folks and try to look for ways not to pay, In fact they advised me on some other things I had not submitted to them and they paid them as well.

Insurer: Healthy Paws

By: Stephen

Useful
October 13, 2012

yeast infectiion/ear

there have been several claims from July thru present. they have all been processed in a reasonable time frame and each and every claim was acknowedged. also, any phone inquiries I had about coverage were satisfactorily answered

Insurer: Trupanion

By: Carol

Useful
October 13, 2012

yeast infectiion/ear

there have been several claims from July thru present. they have all been processed in a reasonable time frame and each and every claim was acknowedged. also, any phone inquiries I had about coverage were satisfactorily answered

Insurer: Trupanion Canada

By: Carol

Useful
October 12, 2012

Best customer service!

Trupanion is a great company that offers great service. I definitely feel like I have gotten my money's worth, and feel so good that I can give my dog the best health care because now, with Trupanion's help, money is not much of an issue.

Insurer: Trupanion

By: Jen

Useful
October 12, 2012

Best customer service!

Trupanion is a great company that offers great service. I definitely feel like I have gotten my money's worth, and feel so good that I can give my dog the best health care because now, with Trupanion's help, money is not much of an issue.

Insurer: Trupanion Canada

By: Jen

Useful
October 12, 2012

Personal, professional, no hassle service

My three year old Dalmatian mix has been through two fairly expensive TPLO knee surgeries in the last year and a half. Both claims I submitted to Embrace were dealt in about four weeks, with no problems and they kept me up to date with the progress of my claim with the occasional email.

Insurer: Embrace

By: Tom

Useful

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