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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Fast response
The fast response time to my claim was greatly appreciated. It really helped to alleviate some of the stress we were going through concerning our Lucy's surgery. Thank you
Insurer: Trupanion
By: Lori
Fast response
The fast response time to my claim was greatly appreciated. It really helped to alleviate some of the stress we were going through concerning our Lucy's surgery. Thank you
Insurer: Trupanion Canada
By: Lori
Best Pet Insurance
Our 2 year old Pomeranian had traumatic patellar luxation after his leg was caught in a closing door. Embrace covered costs related to diagnosis as well as the surgery. They were prompt and caring and provided not only excellent coverage but also excellent customer service. We chose Embrace after reviewing the customer reviews of many pet insurance companies and we were not disappointed. We are extremely pleased with our choice of Embrace!!
Insurer: Embrace
By: Debra
Thankful I had trupanion
Found out my tiny maltipoo didn't have an ear canal. A specialist was able to reconstruct one. The costs was well over $4000 for both vets and surgery. Trupanion paid 90 per cent. They gave me Preapproval and were prompt on getting check to me. I am so thankful I had them...
Insurer: Trupanion
By: Reggie
Thankful I had trupanion
Found out my tiny maltipoo didn't have an ear canal. A specialist was able to reconstruct one. The costs was well over $4000 for both vets and surgery. Trupanion paid 90 per cent. They gave me Preapproval and were prompt on getting check to me. I am so thankful I had them...
Insurer: Trupanion Canada
By: Reggie
No surprises and very thorough.
I had a great experience with ASPCA. They were great all around except for the time. The claim took too long to process therefore, payment was delayed.Otherwise, it was really good.
Insurer: ASPCA
By: Nickie
Truly the best
This is the best pet insurance company bar none. We had insurance before and they never paid out, and contantly found reasons as to why we were not covered. These kind folks are the opposite. They are prompt, polite, caring and funny. We are so pleased that we found them for our three fluffy boys, we cannot recommend them highly enough.
Insurer: Healthy Paws
By: Elaine
Tripper Hoag's accident
Tripper was injured when a golf cart ran over his right hind foot. It crushed 3 out of 4 toes as comminute fractures. His prognosis is very uncertain as yet whether he will heal properly to utilize his foot and regain full function. Treatment consists of (currently) weekly splint and bandage changes and progressive foot xrays to assess healing/mending of fractured digits. Embrace has always been there for all our past and current dogs; the representatives compassionately expeditiously handle our pet's medical veterinary needs. I have continued to be EMBRACE's biggest advocate whenever and wherever i meet pet owners and visit vet clinics. We have introduced several practices to Embrace and to offering their clients the opportunity to enroll with Embrace.Thanks to all the wonderful staff we have encountered at EMBRACE under some of the most horrid times for us and our furry family, a terrible situation always had a good side to it. The staff involved with each claim email and call to inquire on pets' progress and whether they can be of additional assistance in our time of need. Cost of monthly insurance premium few dollars but pice of mind PRICELESS!!! I generally do not write reviews but feel it is very necessary in this company's case.
Insurer: Embrace
By: Juliann
Typical Insurance
This company is SO busy that it takes months for them to process a claim. I guessing they have a staff of one for it to take so long! Also, everything falls under "pre-existing" condition so that the claim is refused. It's garbage. I'm extremely disappointed in this pet insurance. Apparently, I don't have a "Cadillac" plan that covers every single claim.
Insurer: Embrace
By: Disgruntled
Healthy Paws - Exceeded My Every Expectation
For the last several years, we have had our two pets insured with Healthy Paws. During that time, they have both required treatment and Healthy Paws has been there every step of the way for both us and our pets. Rhianna, our golden retriever, developed a maxillary osteoma while Selena, our sheltie, needed two teeth extracted. Through these difficult ordeals, Healthy Paws has shown true compassion for our pets as well as we, the owners. They have been responsive to our every need, settled our claims professionally and fairly, and time and time again, have shown they truly care about our pets through their kind and thoughtful correspondence. Recently, when Rhianna passed, we received heartfelt condolences through a sympathy card sent to us by Healthy Paws which had been signed by many of the staffers there. Talk about caring!!! In my opinion, Healthy Paws should be held up as a shining example throughout the business world in this country of how a company should behave in meeting the needs of its customers. Healthy Paws is simply the best!!!
Insurer: Healthy Paws
By: Evan