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Amazing Company with Great Customer Service
Just wanted to write and say that Healthy Paws is a wonderful company!! The customer service is the best. Our Lab, Lucy had unexpected knee surgery and thank goodness I had Healthy Paws insurance. I submitted Lucy's claim online and received a return email the very same day with an explanation of benefits. Within a week I received my check. No problems, speedy reimbursement, and the best customer service. I've been telling anyone who will listen to get Healthy Paws Pet Insurance. You won't be disappointed.
Insurer: Healthy Paws
By: Sherry
Embrace is Fantastic
Embrace is very responsive, and really seems to care about the "patients." They process claims quickly and provide comfort knowing that we are insured in case we need it. We love our puppy and we are happy to have a great company like Embrace help us keep her healthy for many many years.
Insurer: Embrace
By: Todd
excellent insurance coverage
Our dog had serious dental problems resulting in a $2000 vet bill. Trupanion accepted the claim and processed payment within two weeks.
Insurer: Trupanion
By: philip
excellent insurance coverage
Our dog had serious dental problems resulting in a $2000 vet bill. Trupanion accepted the claim and processed payment within two weeks.
Insurer: Trupanion Canada
By: philip
Excellent insurance
My younger dog has been embraced since I got him as a puppy -- about a year and a half now. While they went through a period where it took them up to 3 weeks to process a claim, they're back to processing them in under a week. With my dog electrocuting himself and his allergies, I've sent in a lot of claims. I've never had one questionned or denied. And their wellness coverage is great. I only wish I'd discovered Embrace sooner so I could have gotten my 10-year-old dog covered as well.
Insurer: Embrace
By: Ruth
So far ..Embrace takes the cake
My dogs have been relatively healthy so I haven't placed in 'many' claims. From what I have, I have had no issues and always quite pleased with the return.I love that they will pay for alternative methods as I see a holistic vet.
Insurer: Embrace
By: Maryann
They are the best
Dealing with insurance companies for humans can be a bitter experience and I expected the same with pet insurance. Over the years, I've had lots of pets, but never had pet insurance. I was so lucky to pick Healthy Paws after research, reviews and talking with the co-owner of the company. I signed our kitty, Kato, up, about 4 years ago, and have never regretted this decision. He was a few months old, had a clean bill of health, so everything has been covered, minus office visits, shots, etc., any of the well-being things mentioned in the policy. Kato is not a big cat, and he is neutered, but he defends his territory as if he was a lion; therefore, he gets into some nasty fights. More than once, he has come home from the vets with drainage tubes, stitches, collars and medicines and I have never had a claim denied. I email the claim form in, and within 24 hours I get an email stating my claim is in process and a check is usually in my hand within 4-5 days. I have had nothing but good experience with all the folks at Healthy Paws and there are no extra costs to have coverage for cancer, etc., this is included in the premium. And you can decide what percentage you want reimbursed...this dictates your monthly cost. Make sure you understand the policy and you will avoid any misunderstandings.
Insurer: Healthy Paws
By: Kato's
Typical Insurance Co, OK but not impressed either
We've had insurance with them for a few years and only had to do a couple claims which were covered partly but was little disappointed in the amount back, and service. They give you textbook answers but I would like to get more covered for the money. Biggest thing I didnt like is that they arent a part of ASPCA which I understand becuae no profit cant sell it but they basically became partners w them to change their name and reputation. Like aspca but wish they would just partner with an established co that holds their own. As someone who used to work in insurance,I understand they cant cover it all, but we are switching to Trupanion this year to see if we like better.
Insurer: ASPCA
By: rob
Prompt with wellness claim
Wellness checkup for my dog. In less than a week a check was sent to my home for reimbursement. Thx for quick response
Insurer: Embrace
By: Marc
Exceedingly professional
Overall I am very impressed with Embrace; I'm kept informed of the status of my claims and their representatives are extremely polite and helpful. I find their rates competitive and a good value for what I receive.I belong to a local bird dog club and and when the subject of insurance comes up I always recommend Embrace.
Insurer: Embrace
By: Glenn