154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,135 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,332 reviews
10,797 reviews
27,491 reviews
14,162 reviews
63,007 reviews
Category with most reviews
This chart shows the distribution of review categories.
Coverage as advertised
My cat was in great distress and needed emergency care. A combination of ingested hair from grooming and constipation, she was blocked. My claim was handled timely and professionally. I am glad that Embrace was there for us and was completely satisfied.
Insurer: Embrace
By: Jim
Horrible customer service
I am sure this will not make it to the website as all the bad reviews seem to not be publicized. We have been with his company for a few years now. I ask each year to call personally with any changes since their emailing goes start to spam for some reason. Things have gone well until the policy doubled this year with new underwriter's. Ironically, no phone call! Just a very large charge to my credit card. When I called, customer service agreed they would be upset also! I have emailed the company and waiting for manager response. They eat lunch alot!
Insurer: Pets Best
By: Lisa
Fantastic
I have been in a bind with a couple of my pets and Trupanion has given us great service. We so very much appreciate the care they take in processing every claim, and they have definitely helped us immensely. Every pet should have insurance, and every pet owner should choose Trupanion.
Insurer: Trupanion
By: Becker
Fantastic
I have been in a bind with a couple of my pets and Trupanion has given us great service. We so very much appreciate the care they take in processing every claim, and they have definitely helped us immensely. Every pet should have insurance, and every pet owner should choose Trupanion.
Insurer: Trupanion Canada
By: Becker
Impressive claims response
The precertification claims went through in 2 days. Not a cheap surgery and approved. Embrace is impressing me to no end at this point and I have told all to get this insurance for their pet. Amazing.
Insurer: Embrace
By: Ben
Super great service!
Very timely and satisfactory handling of our claims. This insurance was an excellent investment.
Insurer: Trupanion
By: Bill
Super great service!
Very timely and satisfactory handling of our claims. This insurance was an excellent investment.
Insurer: Trupanion Canada
By: Bill
Fast review and response
I am pleased with the fast response from Trupanion in assessing my claims and reimbursement policy.
Insurer: Trupanion
By: Karen
Fast review and response
I am pleased with the fast response from Trupanion in assessing my claims and reimbursement policy.
Insurer: Trupanion Canada
By: Karen
Fantastic service and response time
Claim was processed and approved within 48 hours of submission. I do not have the check yet, but assume it will arrive shortly. The company paid as contracted. No redlining that I had to dispute. Highly recommend this company for major medical care.
Insurer: Healthy Paws
By: Cheryl