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TruPanion rocks!
Brought my dog in to the vet because she was vomiting and had diaheria. I submitted my claim to TruPanion and they sent me the check within a week. Great service.
Insurer: Trupanion
By: Peyton
Well Worth It In Emergencies!
Having pet insurance really eases my mind when either of my dogs are sick. I now don't hesistated if one of them is sick, I know it will be covered and I won't end up spending thousands!
Insurer: Embrace
By: Amy
Awful so far
have to say that so far I am very disappointed with Trupanion. I moved to Canada from Australia with my healthy 9.5 year old Jack Russell terrier in June. She got a full bill of health from both her own vet and the vet at the very reputable transporter i used to fly her to Canada (at a cost of 2k). I have always had pet insurance for her so I did my research here and went with Trupanion. In August my doggie jumped off a (8 feet) deck and ripped one of her dew claws out and broke a tooth at the same time! I rushed her to the vet who advised immediate removal of the broken claw and advised we may as well do the second one too as a precautionary measure as she had to have a general anaesthetic for the procedure. He also removed the broken tooth while she was sedated. When i made a claim I was asked for her medical records (weeks ago) and I sent my dog's very comprehensive records from my vet in Australia to Trupanion but it seems this is not enough?! Now they tell me they need more.. if it were an illness she had then I could understand it - of course pre-existing illnesses are not usually covered be it for animal or human. However for an ACCIDENT what else could they possibly need to expedite the process? Well, apparently they need a SOAP?? A (subjective, objective, assessments, plan) - I have been a dog owner most of my life and had my pets insured for at least the last 15 years and never heard of this -and neither has anyone else I have spoken with. Although I know that
Insurer: Trupanion
By: carol
Awful so far
have to say that so far I am very disappointed with Trupanion. I moved to Canada from Australia with my healthy 9.5 year old Jack Russell terrier in June. She got a full bill of health from both her own vet and the vet at the very reputable transporter i used to fly her to Canada (at a cost of 2k). I have always had pet insurance for her so I did my research here and went with Trupanion. In August my doggie jumped off a (8 feet) deck and ripped one of her dew claws out and broke a tooth at the same time! I rushed her to the vet who advised immediate removal of the broken claw and advised we may as well do the second one too as a precautionary measure as she had to have a general anaesthetic for the procedure. He also removed the broken tooth while she was sedated. When i made a claim I was asked for her medical records (weeks ago) and I sent my dog's very comprehensive records from my vet in Australia to Trupanion but it seems this is not enough?! Now they tell me they need more.. if it were an illness she had then I could understand it - of course pre-existing illnesses are not usually covered be it for animal or human. However for an ACCIDENT what else could they possibly need to expedite the process? Well, apparently they need a SOAP?? A (subjective, objective, assessments, plan) - I have been a dog owner most of my life and had my pets insured for at least the last 15 years and never heard of this -and neither has anyone else I have spoken with. Although I know that
Insurer: Trupanion Canada
By: carol
Healthy Paws - FANTASTIC Pet Insurance!
I have been using Healthy Paws insurance since adopting my Lab puppy Reilly in Jan. 2012. Choosing Healthy Paws was one of the BEST pet- owner decisions I could have made! Being a typical crazy Lab puppy, Reilly has had quite a few mishaps...and I have been very pleased at the rate at which I've been reimbursed for the care he has received, and especially the customer service I've gotten! The staff is extremely helpful and competent, and I always receive my reimbursement immediately!! Initially, I wasn't sure if pet insurance was something that would be necessary, but I am SO happy I chose Healthy Paws to help me take care of my pup! They are the best!
Insurer: Healthy Paws
By: Gail
Very happy
My dog has had Embrace insurance for about three years now, and I haven't had a claim up 'til now. I felt like it was taken care of quickly, despite their warnings that they were backed up at the time, and everything was very smooth. I didn't feel like I had to jump through too many hoops, the claim process was relatively painless, and the reimbursements came through as promised. No surprises when it came to the deductible, co-pay, or what was covered. Very happy with my first claim experience.
Insurer: Embrace
By: Lizzie
Insurance, you pay for something you hope you need
I've only had it for 9 mos. They have paid claims in a timely manner, but at $45.00 a month, I'm not sure it wouldn't be better to just put that money aside on my own.
Insurer: ASPCA
By: Kim
Great Coverage
I have Embrace Insurance for my 4 dogs and so thankful I do. Embrace has been wonderful and enriched benefits for our loved pups. The Wellness coverage is wonderful and for Illness -- it is PRICELESS. Embrace is a great provider, wonderful customer service, wonderful coverage!
Insurer: Embrace
By: DJW
Rate increase after 12 months
I'm very disappointed, I have had my two greyhounds insured with Healthy Paws for almost a year and I have never made a claim for either of them. I switched from Trupanion as they wanted to raise their rates by 33% each (again, never needed to make a claim with them). I was in contact with a Healthy Paws representative who indicated that they would typically only raise rates in the 5 - 7% range for each hound. That seemed reasonable. This week I received an email from Healthy Paws indicating that each dog would receive a rate increase of 14%. I am extremely disappointed with Healthy Paws
Insurer: Healthy Paws
By: CLK
Very satisfied with them!
I've had insurance on my dog for over two years and have had little to no problems with any of the claims I've submitted. I would like to see any changes you make to enhance your insurance take affect immediately instead of waiting for the next policy renewal.
Insurer: ASPCA
By: Jerome