154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 19, 2013

Wonderful Pet Insurance Company!

There are many scam pet insurance companies that gladly take your premium but will find any way possible to avoid paying claims. So when I decided to look into the possibility of getting pet insurance, I was very careful and I did quite a bit of research. In my research, it was Embrace that consistently came up with the best reviews both by policyholders but also by independent reviewers. I also really liked the variety of plans and that they pay claims based on the cost of the vet bill instead of "reasonable and customary" charges. I took the leap and decided to try Embrace. I have loved them from the start. They are always nice and friendly. Then my cat developed a blockage and when I needed Embrace most, they were there for me on the phone. I even called after hours while rushing my cat to the vet and they answered and helped me even though it was time for that particular person to go home. Unfortunately I didn't get her name but she was wonderful and assured me that Embrace would be there for me. After all the medical bills, I waited a bit worried wondering if Embrace would be like so many typical pet insurance companies and try to get out of the claim. Embrace stayed in touch with me while the claim was being reviewed to let me know that they were looking at it - even though they had not reached their estimated turn-around time, they still stayed in touch with me (without me prompting) to make sure that I knew they were working on it. Today I received my EOB

Insurer: Embrace

By: Lilli

Useful
February 19, 2013

Glad I have it but...

Molly had a growth in her throat. The issue required an emergency vet visit, a follow up and then surgery. Trupanion was quick to respond and to pay the claims. The representatives were always friendly and informative. I chose a higher deductible for the policy; my out of pocket expense was $505. plus $394 for services not covered. When I add up the premiums paid plus the out of pocket, I am almost even.I am not sure in this case the insurance was ideal. My complaint would be that Trupanion does not cover exams. The explanation that I was given doesn't make sense. "It is Trupanions way of making sure that people are not taking their animal to the vet for exams in order to satisfy the deductible". I am not sure I will keep the policy.

Insurer: Trupanion

By: Linda

Useful
February 19, 2013

Glad I have it but...

Molly had a growth in her throat. The issue required an emergency vet visit, a follow up and then surgery. Trupanion was quick to respond and to pay the claims. The representatives were always friendly and informative. I chose a higher deductible for the policy; my out of pocket expense was $505. plus $394 for services not covered. When I add up the premiums paid plus the out of pocket, I am almost even.I am not sure in this case the insurance was ideal. My complaint would be that Trupanion does not cover exams. The explanation that I was given doesn't make sense. "It is Trupanions way of making sure that people are not taking their animal to the vet for exams in order to satisfy the deductible". I am not sure I will keep the policy.

Insurer: Trupanion Canada

By: Linda

Useful
February 19, 2013

Couldn't do it without them!

Our little pug has had four surgeries in her first year. Both of her knees gave out at about 4 or 5 months and then she became a rock eater! Thanks to Healthy Paws we were able to have surgery on her knees (one works great now) and she's perfectly happy to have three good legs. She's had surgeries to remove rocks from her stomach and intestines.If we didn't have Healthy Paws I don't know what we would do. We would never be able to keep this adorable little tripod alive.

Insurer: Healthy Paws

By: Sally

Useful
February 19, 2013

Yet another visit to the vet

Skin issues with a bulldog always seem to pop up and sometimes stick around for a while. I am thankful to have Embrace to cover parts of their treatment. If only they would cover the expensive shampoo required. But having most of the medication and visit covered is better than none like other carriers. Our claim was processed quickly and check was issues fast within 2 weeks.

Insurer: Embrace

By: Danielle

Useful
February 19, 2013

Healthy Paws Insurance - Reliable and Responsive

My dog had to have surgery, and the final bill was over $2,000. I submitted my claim to Healthy Paws, and the checks were in my mailbox in less than a week. They called and emailed to follow up and make sure the little guy was feeling better. It was a weight off my mind while he was in the hospital, knowing that Healthy Paws was waiting in the wings. So there was never a question of whether or not to proceed with a treatment. Highly recommend.

Insurer: Healthy Paws

By: Josh

Useful
February 19, 2013

That was easy

Embrace was great about contacting my vets directly and obtaining all of the information they needed. This was so helpful as I could focus on my sick girl and not have to worry about obtaining paperwork. Further they are very communicative about their process and what is happening step by step. They have been wonderful.

Insurer: Embrace

By: Dominique

Useful
February 19, 2013

Pays for itself

I'm happy to have the insurance...even with a young, healthy dog issues arise...my dog is 4 and each year, we've received more reimbursement than what we're paying for the policy.

Insurer: ASPCA

By: Martha

Useful
February 19, 2013

Healthy Paws are terrific!

Healthy Paws processed our claim in ONE day!! And they have great customer service. They are great and we thank you. We are so happy with Healthy Paws that I have recommended to a friend who switched to you and happily so!

Insurer: Healthy Paws

By: Sandra

Useful
February 19, 2013

Wonderful Experiences

Each time we submit a claim we are provided with an update to ensure that we know the status, not to mention we can check online. The process is seamless and they are available for questions if you ever need anything. I am glad I purchased the insurance and would recommend it to any pet owner. My main piece of advice would be to get it early.

Insurer: Embrace

By: Tim

Useful

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