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Very Fast No Hassle!
We signed up for the insurance plus the Wellness Plan coverage. I took my kitten to get vaccinations, testings and his exam. When we faxed the claim in we got notification right away that they received it and it was in process. We also were able to sign up to have the reimbursed funds directly deposited back into our account. The turn around for getting reimbursed was very fast. Every time I call customer service there is no wait time to speak to an actual person and they are very helpful. Highly recommend Embrace!
Insurer: Embrace
By: Causetta
i like what my vet said about u..
i just started.. my boxer is 10 months old- speedy - she is a great dog. but i no boxers they do have problems in the later years. but i wouldn't trade her in 4 anything, having said that, i have no problems now- but when i do need embrace - i no they'll be there 4 me. from what i hear embrace well be very good to me & my speedy..shari
Insurer: Embrace
By: shari
Simply the BEST...!!!
To the wise shopper reading reviews: The bottom line: Choosing Healthy Paws insurance is the BEST financial decision I ever made. They are fast processing claims and answering questions, and their website makes everything so easy. I actually tried insurance through 2 other companies, but cancelled when I discovered Healthy Paws superior coverage and reviews. I'm so glad I found Healthy Paws, and I hope I've helped you do the same. It's a purchase you hope you never use, but should that time come, you'll be glad you chose Healthy Paws as your partner.
Insurer: Healthy Paws
By: Liz
Amazing Insurance Company
I really wish insurance companies for us humans acted like this. My three-year-old dachshund just underwent emergency back surgery on the 14th of September. The total bill was 4,622.12 and I just got an email on the 7th informing me that they are paying 3,294.32, which is fantastic! (I have a 20% co-pay and a 500.00 deductable.) I love this company. Everyone is always courteous and professional. They send you an email to let you know that they received your claim form. They send another email if they think things are backed up a little, but seriously, 3 weeks is incredibly fast compared to my own insurance company. They even send another email to make sure you received your check. Who does that these days? Their customer service is incredible. I've heard nightmare stories about other companies. Embrace is truly the best insurance company out there. You will not be disappointed.
Insurer: Embrace
By: Caitlin
Still satisfied one year later - rate DECREASE
I have had Trupanion for almost one year and received an email today titled "Trupanion Premium Change Notification." Having read some other reviews about rate increases, I dreaded opening the message. I was completely surprised and delighted to see that it was notice of a 10% DECREASE in the premium. My cat is 2 years old and was diagnosed with severe stomatitis early in 2012. She underwent a complicated surgery to remove all of her teeth, and she has been great ever since. Trupanion has paid over $3000 in claims in 2012. They have paid promptly and according to the plan coverage. I did request pre-approval for the full-mouth extraction, and highly recommend requesting pre-approval if time is available to do so.
Insurer: Trupanion
By: Lynn
Still satisfied one year later - rate DECREASE
I have had Trupanion for almost one year and received an email today titled "Trupanion Premium Change Notification." Having read some other reviews about rate increases, I dreaded opening the message. I was completely surprised and delighted to see that it was notice of a 10% DECREASE in the premium. My cat is 2 years old and was diagnosed with severe stomatitis early in 2012. She underwent a complicated surgery to remove all of her teeth, and she has been great ever since. Trupanion has paid over $3000 in claims in 2012. They have paid promptly and according to the plan coverage. I did request pre-approval for the full-mouth extraction, and highly recommend requesting pre-approval if time is available to do so.
Insurer: Trupanion Canada
By: Lynn
Very pleased with the handling of my claim.
My beautiful 9 month old frenchie had a severe elongated palate and needed surgery and his nares altered and Healthy Paws not only handled my claim quickly but also kept me it touch as to every aspect of the transaction. They also always asked how my boy was doing and sounded truly concerned. Nice touch!
Insurer: Healthy Paws
By: jane
Quick & Very Pleasant!
The customer service at this company is amazing! Everyone is extremely friendly and understanding. The only reason I didn't give them a 10/10 is because as previously mentioned the communication between they staff there seems to be a little disconnected. As Chris on 9/9/2012 mentioned, I would too get multiple emails and speak to different individuals who wouldn't be on the same page. However, once everything got sorted out, everyone was very helpful and quick and haven't had any issues since. I got a few services done for my 2 dogs and about 5 days after submitting my wellness claims, the money was deposited right back to my bank account (they're still working on an illness claim). They are also very speedy with their email responses and very informative. Their follow ups allow me to know every step of the process as well as know that they're taking care of my claims. I was REALLY worried about buying insurance for my dogs and worried I wouldn't be reimbursed or run into problems but I've been so pleasantly surprised. I absolutely recommend Embrace. If you're skeptical, call customer service and chat with them. I bet you'll change your mind. :)
Insurer: Embrace
By: Ines
Excellent as always
I absolutely love Embrace. Wouldnt have a dog without it.
Insurer: Embrace
By: Laura
They have your Best Friends back! :)
Our puppy endured three major surgeries by age by 15 months of age. Hip Displaysia and TPLO on both legs with complications. This was heartbreaking as well as a financial burden of over $16K to our family. She is still on the road to recovery. Very happy that Pet's Embrace reimbursed us for 80% of the those costs up to $10k a year.Thank's Pet's Embrace!
Insurer: Embrace
By: Suzieq