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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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It takes too long to process a claim
It takes too long to process a claim. Also the extra steps that are required to submit both invoice and soap notes are understood. But there is still delayed response or inquiries to any uploaded claim that come back. Can take up to a month to get reimbursement.
Insurer: MetLife
By: Hugo Castro
Online is simple and easy
Online is simple and easy
Insurer: MetLife
By: Anita Cordier
I'm so glad I got Trupanion for my…
I'm so glad I got Trupanion for my animals when they were young. It's been invaluable as they've gotten older as I have piece of mind that much of the expenses will be covered.
Insurer: Trupanion
By: Kristen Ardito
Would have been nice to have a date…
Would have been nice to have a date picker on when to start coverage.
Insurer: MetLife
By: Matthew K.
I have been trying to contact this…
I have been trying to contact this company for the last 4 months. I have submitted a dispute with my bank because the money keeps coming out but the services have stopped. I am trying to contact anybody but to no avail. Your lines are down and your email systems do not reply back. Yet you keep charging my card.
Insurer: Pets Best
By: Daniel Philipson
Enroll with Ease
The ease of navigating through the website to enroll was smooth. Plan comparison data were clear. Option of monthly or annual payment was beneficial. The discount incentive to enroll via internet was a smarter marketing option which I took advantage of. The option to still speak to a live person with the repeated enroll by calling contact information enhanced mytrust and confidence in this enrollment process. Finally, seeing the awards given to MetLife Pet Insurance year after year, was the defininig moment to go with this plan as oppose to comparing it to the Pet Insurance Plan offered by my spouse's company.
Insurer: MetLife
By: Brachelle McMurry
Adding pet insurance was easy and…
Adding pet insurance was easy and smooth process over the phone. Carter was the agent who assisted me to add the pet insurance and he was friendly and accommodating during the process.
Insurer: Nationwide
By: AJ
Extremely easy to submit claims
Extremely easy to submit claims. Reasonable turnaround from Metlife’s claims department for payment.
Insurer: MetLife
By: Michael Gonzalez