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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

March 19, 2013

on-line

My dog was playing happily with 3 other dogs in a field and injured her tummy by an object left there carelessly by someone. I have insurance for myself and it is very important to give my dog Lucy the same. Because I love her so much, more then anyone, I would hate to be put in the situation should she need care I would not be able to provide for her. The altenative is to painful to even think about. I am so grateful to have medical insurance for her. Trupanion is wonderful, caring, and prompt. They care so much about our pet family. Dealing with Trupanion has been a pleasure. Everyone I have delt with over the last 3 years has been nothing but amazing. Thank you Trupanion. I would do without happily to give my Lucy mecical insurance. To know I have medical care if needed gives me peace of mind, love,respect and caring for her.

Insurer: Trupanion

By: Wendy

Useful
March 19, 2013

Embrace is on top of it!

Thank you for being so on top of my reimbursements. It is so hard going through what I am experiencing with my paralyzed pup and expenses. It makes it easier on me that Embrace is prompt and courteous in dealing with my claims. It really helps my stress through all of this. Charlotte my Frenchy thanks you too.

Insurer: Embrace

By: Lonnetta

Useful
March 19, 2013

Excellent Customer Service

We were very satisfied with the way our claim was handled by Trupanion.

Insurer: Trupanion

By: Victoria

Useful
March 19, 2013

Excellent Customer Service

We were very satisfied with the way our claim was handled by Trupanion.

Insurer: Trupanion Canada

By: Victoria

Useful
March 19, 2013

They rock!

After being a pet owner for quite some time, I finally decided to protect my furry children with pet insurance. Boy am I happy I made that decision! Knowing I had just adopted a breed that was prone to knee issues, we decided to go with Healthy Paws Pet Insurance (HPPI). And while we were covering one dog, why not the other (even though we thought we'd never need it for our other one). Just a few short months after getting coverage our Am. Bulldog had to have cruciate ligament surgery. Having HPPI was a life saver - not only did it bring us TREMENDOUS financial relief, but I wasn't stressed to the max trying to figure out how to pay for this huge vet bill. And low and behold, my other dog decided to eat a bottle of his furry brother's pain meds - and we were back to the emergency room in less than a week with another very large vet bill. They were both covered and the process to get the reimbursement was incredibly fast and easy! To top it off, I received a personalized message from the staff to check in and see how my babies were doing (talk about great customer service!). I can't say enough kind words about thsi company. It's one of the best decisions I've made as a pet owner and will be a HPPI customer for life! Highly recommend thier services to any pet owner - because you never know when you'll need some extra financial support!

Insurer: Healthy Paws

By: Stephanie

Useful
March 19, 2013

Excellent Service

Rex went in for surgery and Trupanion was there from start to finish . they were friends when we neede them

Insurer: Trupanion

By: Bruce

Useful
March 19, 2013

Excellent Service

Rex went in for surgery and Trupanion was there from start to finish . they were friends when we neede them

Insurer: Trupanion Canada

By: Bruce

Useful
March 19, 2013

Excellent!

Trupanion promptly and accurately processed my claim. The process was simple and they paid 90% after my deductible. With close to $3k in veterinary expenses this insurance has already paid for itself over and over again!

Insurer: Trupanion

By: Janet

Useful
March 19, 2013

Excellent!

Trupanion promptly and accurately processed my claim. The process was simple and they paid 90% after my deductible. With close to $3k in veterinary expenses this insurance has already paid for itself over and over again!

Insurer: Trupanion Canada

By: Janet

Useful
March 19, 2013

Trupanion should be called Excusepanion

We have been with Trupanion for the last two years with our three dogs which has been costing us 325.00 a month. We have had 7-8 problems with the dogs since being with Trupanion and they have wesseled out of every claim possible with every excuse in the book. The latest one is a claim pre approval was for a cruciate tear. Their excuse is they don't cover it because it happened in the other leg. We all know insurance is just another name for scam artist, but at least with car insurance they take the deductable, pay the claim and raise rates, not supply expensive rates, claim 90% paid on all claims and then come up with every excuse and disclaimer possible to get out of paying. I would not recommend this company to anyone unless you have money to waste.

Insurer: Trupanion Canada

By: Doug

Useful

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