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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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POLICY THAT DELIVERS
I submitted my claim for my cat for a variety of wellness procedures, it was reviewed and processed in 72 hours. Am very pleased with Embrace. Truly professional service
Insurer: Embrace
By: Anton
Caring and Fast payer
I joined Trupanion earlier this year, soon after I rescued 2 kittens from a shelter. So far my experience with them has been very positive. One of my kittens suffers from frequent vomiting, we still have not found the cause. Trupanion has paid up quickly and efficiently each time I made a claim and enabled me to conduct an expensive ultrasound. I also like that advisors on the phone are well trained, always friendly and (at least appear) genuinely concerned about my pet. The only downside I can list so far is that payment requests have to be filled out by fax or mail. An email system would be much more efficient.
Insurer: Trupanion
By: Kathrin
Caring and Fast payer
I joined Trupanion earlier this year, soon after I rescued 2 kittens from a shelter. So far my experience with them has been very positive. One of my kittens suffers from frequent vomiting, we still have not found the cause. Trupanion has paid up quickly and efficiently each time I made a claim and enabled me to conduct an expensive ultrasound. I also like that advisors on the phone are well trained, always friendly and (at least appear) genuinely concerned about my pet. The only downside I can list so far is that payment requests have to be filled out by fax or mail. An email system would be much more efficient.
Insurer: Trupanion Canada
By: Kathrin
Excellent Pet Insurance Provider!
Trupanion has been great! They are very straight forward & quick with claims. Customer service is excellent! I tried VPI before this for about 6 months & had a very difficult time with claims & sorting through all the fine print of what is not covered, etc. Claims took a long time & the process just wasn't very clear. Trupanion has been the complete opposite! And they have flexible monthly options by adjusting deductible amounts, so you can find something that fits your budget. I don't find the need to get the maintenance packages (shots, regular dental) since my vet already has package deals for those. But for the unforeseen accidents & major illnesses, this has been so worth it for me & my 3 dogs... definitely an added peace of mind!
Insurer: Trupanion
By: Kelly
Excellent Pet Insurance Provider!
Trupanion has been great! They are very straight forward & quick with claims. Customer service is excellent! I tried VPI before this for about 6 months & had a very difficult time with claims & sorting through all the fine print of what is not covered, etc. Claims took a long time & the process just wasn't very clear. Trupanion has been the complete opposite! And they have flexible monthly options by adjusting deductible amounts, so you can find something that fits your budget. I don't find the need to get the maintenance packages (shots, regular dental) since my vet already has package deals for those. But for the unforeseen accidents & major illnesses, this has been so worth it for me & my 3 dogs... definitely an added peace of mind!
Insurer: Trupanion Canada
By: Kelly
two active pups
we have 2 yellow lab pups, this is the first time we ever considered getting pet insurance. Wow are we glad we did! This has been the best experience ever, when the need arises for filing a claim the process is easily from submittal to reimbursement. We could not be happier! thank you for being such a wonderful company with a really caring staff, it has been a pleasure! The only delay in entire process came from the emergency vet, not trupanion
Insurer: Trupanion
By: Jennifer
two active pups
we have 2 yellow lab pups, this is the first time we ever considered getting pet insurance. Wow are we glad we did! This has been the best experience ever, when the need arises for filing a claim the process is easily from submittal to reimbursement. We could not be happier! thank you for being such a wonderful company with a really caring staff, it has been a pleasure! The only delay in entire process came from the emergency vet, not trupanion
Insurer: Trupanion Canada
By: Jennifer
Amazing
The insurance company has been nothing but a pleasure to work with.
Insurer: Trupanion
By: Shannon
Amazing
The insurance company has been nothing but a pleasure to work with.
Insurer: Trupanion Canada
By: Shannon
Excellent service
Our puppy fractured his leg and the service was great. The claim was promptly processed and without back/forth with the vet. It was only 5 days past the waiting period and I was a little concerned there would be "issues". I was totally wrong. It was the same great service we've experienced with our other two dogs.
Insurer: Trupanion Canada
By: Cyndi