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Good service
The emailed status reports were great. I'm still awaiting payment. The only complaint I have is that they emailed me regarding one of the three invoices I sent for Wilson's illness, stating that I hadn't met the deductible so there would be no payment. I called and they told me they reviewed each invoice separately and I would receive payment on the other two invoices.
Insurer: Trupanion
By: Colette
Good service
The emailed status reports were great. I'm still awaiting payment. The only complaint I have is that they emailed me regarding one of the three invoices I sent for Wilson's illness, stating that I hadn't met the deductible so there would be no payment. I called and they told me they reviewed each invoice separately and I would receive payment on the other two invoices.
Insurer: Trupanion Canada
By: Colette
Great Communication and Customer Service!
I am so relieved I have Healthy Paws after our 2 yr. old Husky Mix, Kota, spent some time at the vet, along with the ER vet. She had to go in twice for fluids and couldn't keep anything in her. She had blood tests done and x-rays done to test for blockage. When your dog is so sick, you do anything for them!It took a little longer getting all the info I needed from my own vet and the ER vet, but once all the documents were in order, Healthy Paws was quick to take care of things. They communicated very well and I always got a friendly, caring voice on the other end of the phone line. I am very happy I went with Healthy Paws!
Insurer: Healthy Paws
By: Darlene
Embrace always does what my insurance does not
I have had nothing but wonderful experiences with Embrace. I recommend them highly and will not be without them, as long as I own any pets
Insurer: Embrace
By: Cynthia
Extremely Greatful for Embrace
I would recommend this company to any pet owner. I was a vet tech for 8 years and saw many unfortunate circumstances in which owners had to put down a family pet due to not being able to afford medical care. I am currently in a situation in which I am only able to afford treatment for my dog because I am lucky enough to have enrolled my dog in Embrace pet insurance. My dog is severly epileptic and requires 4 different kinds of seizure meds daily. He has also had to have 2 ICU stays, a MRI, and a spinal tap performed by his neurologist. Embrace has covered everything for us without hesitation. The turn around time is great. I submitted a claim on 2/4/13 and received payment on 2/8/13. They have also covered the usual types of illness for dogs as well such as ear infections and gastroenteritis. Prior to choosing embrace I did a lot of research and I can say with certainty that we made the right decision in choosing Embrace. I owe my dogs life to them. Without them I could not have paid the $4-5K worth of tests and treatments he has needed.
Insurer: Embrace
By: Manda
Nikki's bladder illness
Trupanion couldn't be easier to work with. The claims were submitted and paid promptly. Thanks you.
Insurer: Trupanion
By: Kevin
Nikki's bladder illness
Trupanion couldn't be easier to work with. The claims were submitted and paid promptly. Thanks you.
Insurer: Trupanion Canada
By: Kevin
Fantastic Customer Service
My puppy has had a variety of ailments over the past six months. We had hoped we would not be using our insurance but indeed reached the deductible and more. I had not been diligent enought to completely understand the policy to submit all claims withing 90 days and submitted 7 at once. The service was amazing and they have approved all of my claims without question. I could not be happier.
Insurer: Embrace
By: Kasey
worked great
had no problems when our dog needed to go to the vet. hospital. sent us a check within two weeks.
Insurer: ASPCA
By: gary
NOT RECOMMEND
Our dog has UTI and she has been continue giving care and it costed us several hundred of dollars for testing and medications. However, every time we submitted the claims we only get pay less than $20. We've met our deductible ($100) for a year. ASPCA still charge for continuing care for another $100 for a deductible so this last claim we got paid for only 80 cents. They hardly cover anything for your pet. I would NOT RECOMMEND ASPCA pet insurance to anyone.
Insurer: ASPCA
By: Brian