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Olivia's Operation
Olivia is one of three rescues who found her forever home with us. I was concerned for her after discovering a lump below one of her ears just before the holiday season. She was admitted for surgery in December and Trupanion reimbursed the covered costs by January. Although Olivia was covered for a number of years, this was the first time we put Trupanion to the test and we are very pleased with the outcome. The claim process was straight forward and supported every step of the way. Having the coverage gives us peace of mind that our little ones' health is looked after and the cost doesn't have to be the deciding factor for treatment. Trupanion's customer care provided seamless support with clear communications, follow up and follow through. I would definitely recommend their service!
Insurer: Trupanion
By: Sherry
I Thank you
As a new pet parent, I am extremely thankful for the fact that I chose Healthy Paws as my puppy's insurance carrier. Unfortunately, my puppy, Hudson incurred a fall and ended up breaking 5 of his toes. I submitted the claims from the hospital and the vet and was pleased with the response time. I received a reimbursement check in the mail within a week that the claim was filed. I shutter to think about the out of pocket expenses that can surmount without decent insurance. I truly believe that I made a very good choice with Healthy Paws. I only wished that my medical insurance was as reliable
Insurer: Healthy Paws
By: Tricia
Fantastic Service!
I've had an Embrace policy for my cat Zinger for several years now, and have always had great service and prompt claims handling. I recently took Zinger to the vet for her annual checkup and shots, and received the Wellness claim reimbursement exactly one week after filing! This is truly the best service I have ever had from any type of insurance policy. Embrace sets the standard by which the others are judged.
Insurer: Embrace
By: John
Many Thanks!
I greatly appreciate the quick response of Healthy Paws. This was my first claim with Healthy Paws. They were timely in their responses and settled the claim within two weeks. I am most impressed. Thank you for your assistance and caring about my beloved Lab who has bounced back from her illness. - Karen T.
Insurer: Healthy Paws
By: Karen
fantastic
Quick and always courteous!
Insurer: Trupanion
By: Pamela
fantastic
Quick and always courteous!
Insurer: Trupanion Canada
By: Pamela
Life and bank account saver
Trupanion i was introduced to when I moved by our new vet clinic. They have been a godsend in how fast they process claims and what they cover. Now with their Express program you only pay what you owe at your vet now instead of waiting for the check to arrive and you paying everything out of pocket.
Insurer: Trupanion
By: Glenn
Life and bank account saver
Trupanion i was introduced to when I moved by our new vet clinic. They have been a godsend in how fast they process claims and what they cover. Now with their Express program you only pay what you owe at your vet now instead of waiting for the check to arrive and you paying everything out of pocket.
Insurer: Trupanion Canada
By: Glenn
Embrace provides excellent service
I was very happy how the claim was handled.Megan was very fast in handling the claim and was very courteous.
Insurer: Embrace
By: Thomas
Trupanion- True to their word
Since we have been insured with Trupanion, (3) yrs., anytime we have requested informationwe have received excellent customer service in a prompt reply. Recently our Black Russian Terrier had to have a procedure for his hip problem. When our dog was insured at the age of 6-8 weeks, we choose to cover him for Hip Dysplasia. From the start of requesting a quotation to the claim payout, we received prompt attention and a very fast payout- within one week of the procedure date. Turpanion’s customer service far exceeds customer expectations. I would highly recommend Trupanion for pet insurance, and I will continue to use them in the future. Cynthia, Toronto, Ontario
Insurer: Trupanion Canada
By: Cynthia