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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,837 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 12, 2013

Trupanion- True to their word

Since we have been insured with Trupanion, (3) yrs., anytime we have requested informationwe have received excellent customer service in a prompt reply. Recently our Black Russian Terrier had to have a procedure for his hip problem. When our dog was insured at the age of 6-8 weeks, we choose to cover him for Hip Dysplasia. From the start of requesting a quotation to the claim payout, we received prompt attention and a very fast payout- within one week of the procedure date. Turpanion’s customer service far exceeds customer expectations. I would highly recommend Trupanion for pet insurance, and I will continue to use them in the future. Cynthia, Toronto, Ontario

Insurer: Trupanion

By: Cynthia

Useful
February 12, 2013

Thank you

As we approach retirement age my husband and I decided Jack would be our last dog, since the cost of proper care can be expensive. Thankfully we took out a policy from Embrace when we first got our precious BFF Jack in 2006. He has had one problem after the other. Thanks to the security of his insurance always being there for him, we have been able to keep him healthy. He is almost 8 yrs old now. Can't imagine life without him. THANK YOU Embrace.

Insurer: Embrace

By: Claudia

Useful
February 12, 2013

Worth every penny

I purchased basic insurance on my Neapolitan Mastiff, knowing from past experience it would be worth the piece of mind. His first TPLO surgery was not covered due to time of policy, however the 2nd one was. Thankfully I ended up with 50% coverage the 2nd time around. Thanks Pets Best!

Insurer: Pets Best

By: Dawn

Useful
February 11, 2013

Trupanion delivers.

Very happy with the Trupanion program. They were very helpful and supportive during a stressful and serious injury to my puppy's eye. Communication through out the claim process was stellar and the reimbursement check was sent quickly. They seem to sincerely care.

Insurer: Trupanion

By: Mark

Useful
February 11, 2013

Trupanion delivers.

Very happy with the Trupanion program. They were very helpful and supportive during a stressful and serious injury to my puppy's eye. Communication through out the claim process was stellar and the reimbursement check was sent quickly. They seem to sincerely care.

Insurer: Trupanion Canada

By: Mark

Useful
February 11, 2013

Excellent.

Quick response, excellent coverage and very reasonable rates. Very pleased with Trupanion and their support.

Insurer: Trupanion

By: Amie

Useful
February 11, 2013

Excellent.

Quick response, excellent coverage and very reasonable rates. Very pleased with Trupanion and their support.

Insurer: Trupanion Canada

By: Amie

Useful
February 11, 2013

Easy to Understand

We received our check in a few weeks and it was the exact amount expected, the amount of the bill less our deductible and co-insurance, very easy to understand. Much better than the last pet insurance company we used which had 5 pages of different procedures (medical terminolgy only a vet would understand) with maximum payment amounts for each. You never knew what the reimbursement would be until after the fact.

Insurer: Embrace

By: Gina

Useful
February 11, 2013

Prompt payment

Embrace was quick to get me a check for payment under my Wellness plan

Insurer: Embrace

By: Natalie

Useful
February 11, 2013

Trupanion is a great pet insurance company.

My 6 month old puppy got very sick in the beginning of January. It turned out to be a neck abscess and my puppy is a Double Doodle so I could not see it and he had no signs or symptoms until one Sunday morning when he woke up whimpering and lethargic. I rushed him to an emergency animal clinc and he was followed by my vet later . He had to have the abscess drained. Trupanion not only covered 90 percent of the entire bill but were right on things from the start. They emailed me and called me as soon as the receipts came in. I received my money back in just a few business days. Trupanion has very caring staff and I believe they are the best company !

Insurer: Trupanion Canada

By: Seana

Useful

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