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3+ years of amazing service!!!
We have now had our dog insured with Embrace for over 3 years and we have been totally pleased. They covered him when he had to have emergency surgery for eating pantyhose (bad puppy!) not long after we first signed up with them and their coverage paid for his premiums for a long time! They are quick to respond, fast to process claims, SUPER nice, thorough, and do what they say they'll do. They cover what they agree to and break down your claim response in detail. You can't beat that. I know it's been said before but if only human health insurance was this good, we'd live in a better world!!!
Insurer: Embrace
By: Lia
Excellent Updates
I have always insured my dog, just in case. Coming from the UK pet insurance is soooo much cheaper, so my husband begrudges paying for it in Canada. However, this proved invaluable as our puppy just contracted Parvo. Even though she had been given all her shots she caught it. It was great piece of mind knowing that she was covered, so the vets could give her whatever she needed to get better. Trupanion have a very easy claim form to fill out. I come from an insurance background so I know to read the T&C's to see exactly what is covered. The communication via email was excellent as it was timely and they didn't leave you wondering about what stage the claim is at. The only thing was that I received 2 claim emails and this was a little confusing as I thought all her treatment was the same claim. I emailed back to question this and they said I had two claims in. I called to query this and after 10 minutes on hold, was told it was an input error. However, when the claim came through they are treating it as 2 claims (Only one lot of excess though). Overall, it is great peace of mind to know that my fur babies are covered no matter what, to any amount, any number of times.
Insurer: Trupanion
By: Katie
Excellent Updates
I have always insured my dog, just in case. Coming from the UK pet insurance is soooo much cheaper, so my husband begrudges paying for it in Canada. However, this proved invaluable as our puppy just contracted Parvo. Even though she had been given all her shots she caught it. It was great piece of mind knowing that she was covered, so the vets could give her whatever she needed to get better. Trupanion have a very easy claim form to fill out. I come from an insurance background so I know to read the T&C's to see exactly what is covered. The communication via email was excellent as it was timely and they didn't leave you wondering about what stage the claim is at. The only thing was that I received 2 claim emails and this was a little confusing as I thought all her treatment was the same claim. I emailed back to question this and they said I had two claims in. I called to query this and after 10 minutes on hold, was told it was an input error. However, when the claim came through they are treating it as 2 claims (Only one lot of excess though). Overall, it is great peace of mind to know that my fur babies are covered no matter what, to any amount, any number of times.
Insurer: Trupanion Canada
By: Katie
Great
Great communication and fast payment. Very transparent company!
Insurer: Embrace
By: Alexis
Making chemotherapy affordable
My 9 year old Rotti-mix has recurrent lymphoma (was in remission and came back). Without insurance I woud be in a very difficult position; deciding whether we could afford his chemotherapy treatments. Embrace has been great; paying promptly for his 16 treatments the first time and paying again now that the cancer has returned. Over all they've been a pleasure to deal with.
Insurer: Embrace
By: Ronald
petinsurance review
there was some confustion and alot of wasted phone fax time on these claims and you still messed up and sent me a cheque that was to go to my vet
Insurer: Trupanion
By: edna
petinsurance review
there was some confustion and alot of wasted phone fax time on these claims and you still messed up and sent me a cheque that was to go to my vet
Insurer: Trupanion Canada
By: edna
great
ericka wells is absolutely fantastic and I will always reccommend the Trupanion Program as a Pet Smart Trainer In Spring hill florida. With out ERICKA WELLS I WOULD have been devastated. Thank you to her and all her caring!!!! Diane ,Danann, John
Insurer: Trupanion
By: Dr.
great
ericka wells is absolutely fantastic and I will always reccommend the Trupanion Program as a Pet Smart Trainer In Spring hill florida. With out ERICKA WELLS I WOULD have been devastated. Thank you to her and all her caring!!!! Diane ,Danann, John
Insurer: Trupanion Canada
By: Dr.
Excellent Pet Insurance and Peace of Mind
I am so glad we chose Healthy Paws! Lauren and Kelly were both so sweet and helpful! I was so scared and worried about the cost, but they managed to put me at ease and took care of everything for me. This was my first time dealing with pet insurance because with our previous dogs we never had insurance and Healthy Paws is truly the best! They even kept checking on Cooper's recovery after he came home from the hospital showing they truly care! I have recommended them to all my friends who have pets. I can't speak highly enough of the entire Healthy Paws team---simply the best!
Insurer: Healthy Paws
By: Marcelo