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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 04, 2013

Quick refund - no strings attached...

I am very pleased with trupanion. I left the claim form with my vet, and within a few days I received an email from trupanion informing me of receiving the claim. A few days later I received another email giving me a detailed breakdown of the refund. This email informed of that the check was in the mail. A few days later, I received the check...

Insurer: Trupanion

By: Marissa

Useful
February 03, 2013

Personnel is very easy to work with.

It would be better to have two separate claim forms for Wellness and Illness. I submitted claims for both Wellness and Illness on a single form for one of our dogs and it was confusing to the claims adjustor who handled it. It took 3 phone calls to get it corrected. I got my claims handled properly by the end and the personnel I dealt with were very friendly and helpful, but for future claims I am going to use a separate for for each category.

Insurer: Embrace

By: Natalie

Useful
February 03, 2013

fast efficent service

my puppy became ill overnite and it was quite intense vomiting, i had thought maybe she had swallowed something. it turned out that after xrays and 48 hrs of monitoring she was just fine and probably had a dog flu virus

Insurer: Trupanion

By: Tina

Useful
February 03, 2013

fast efficent service

my puppy became ill overnite and it was quite intense vomiting, i had thought maybe she had swallowed something. it turned out that after xrays and 48 hrs of monitoring she was just fine and probably had a dog flu virus

Insurer: Trupanion Canada

By: Tina

Useful
February 03, 2013

Healthy Paws Pet Insurance-A Raving Review

I've been with Healthy Paws for over two years now and my life was changed to complete peace of mind because THIS is what pet insurance should be! I have tried the competitors and their limitations, reimbursement schedules, and claims processing often made me wonder why I had bothered to get the insurance. I can't imagine my life without Healthy Paws. You guys always strive to better our furry family's lives as if they are your own. The customer service and compassion you had in your condolence to me for my first dog was heartfelt and personal! I have complete confidence my second dog will continue to have your attention and efforts in allowing for the best veterinary care to continue for her without worrying about cost. Words just cannot express how blessed the pet owner world is to have you all! Thank you for all you do Health Paws team--you make stressful times less stressful which allows for even more love to my pet during those times and beyond! God bless you all!

Insurer: Healthy Paws

By: Di

Useful
February 03, 2013

As always, very easy to get help

I have been extremely pleased in dealing with Trupanion...unfortunately not the first time, but again all the experience with the insurance company has been positive.

Insurer: Trupanion

By: Dr

Useful
February 03, 2013

As always, very easy to get help

I have been extremely pleased in dealing with Trupanion...unfortunately not the first time, but again all the experience with the insurance company has been positive.

Insurer: Trupanion Canada

By: Dr

Useful
February 03, 2013

Very satisfied

My almost 5-yr-old dog was diagnosed with lymphoma (cancer), and I am very satisfied and thankful that we have Embrace Pet Insurance for accident and illness and prescription coverage. I was relieved that we were able to transfer our dog's care to an oncologist of our choosing, and that Embrace covered the cost of veterinary care according to our policy. Once a claim has been submitted, I receive an email within one day of submission stating that Embrace has received the claim. Claims are processed within 1-2 weeks of submission. I really appreciate the wonderful customer service and professionalism that I've received from the Embrace staff! I am so glad that we signed on with Embrace to help us get the best care for our dog, and I have recommended them to others and will continue to do so!

Insurer: Embrace

By: Carmen

Useful
February 02, 2013

Amazing fast & friendly service

I sure wish my insurance companies were as good. The first claim I had an email from healthy paws waiting for me when I got home. Next my 2 year old male cat somehow broke his hip. When surgery was done a second break was found. So I had a substantial bill. I submitted this bill and another and I received payment on both within the week. With the company helping homeless pets, the emails the company sends for pets birthdays and inquiring how the patient is, and friendly people on the phone I couldn't have picked a better company and I highly recommend them.

Insurer: Healthy Paws

By: Marylee

Useful
February 02, 2013

rip off company

takes forever to get cash back and when my dog had a virous and diaria they would not oay for the meds she needed. said it didn't cover ear infections. But the meds where for her back end not front end. Same problem with insurance companys have.Some one that doesn't know whats going on. We will give people some of the cash and they will be happy! No wonder why people get lawers.Sorry about spelling ,i'm to upset!

Insurer: Embrace

By: Alan

Useful

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