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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

April 03, 2013

Healthy Paws keeps my pup healthy

Getting Healthy Paws for my little girl was the best decision we ever made (next to actually adopting our goldendoodle). The claims are processed extremely fast (often times the claim is processed and/or approved the same day the vet faxes the claim over, and the check is in the mail shortly thereafter), and we have never ever had a problem with getting a reimbursement for something covered by the policy. In fact, over the course of our first 15 months, we have more back in reimbursements than what the premiums would cost us over the next 10 years. So right there Healthy Paws has been a return on my investment, and then some. More than anything, having health insurance has given me the peace of mind to take my girl in for any medical problem (large or small) without having to worry about the vet costs. Also, I feel like Healthy Paws as a company actually cares about my puppy. Whenever I call, a person picks up and is actually very pleasant to talk to. And when we submit claims for an illness, I get an email a few days/week later asking how my puppy is feeling. That's just great customer service! I only wish my human health insurance was as good!! As an FYI, my 15 month old girl is a relatively healthy goldendoodle. When she was very young, she had a sensitive tummy, and we just needed to rule out any pathogens, and more recently she suffered from a nasty UTI and struvite crystals.

Insurer: Healthy Paws

By: Rahul

Useful
April 03, 2013

Embrace covers all the bases for my long-hair doxi

ALL INCLUSIVE COVERAGE FOR MY LONG-HAIR MINI-DACHSHUND. BE SURE TO TAKE inclusive wellness coverage to cover continued date required check-ups.

Insurer: Embrace

By: JOANNE

Useful
April 03, 2013

Great Customer Service!!!

I have had Pets Best for a couple years now and suddenly my monthly rate went up. I called and the service and sales agents were amazingly helpful and quickly got me into a better and more affordable policy for my pet. WONDERFUL experience.

Insurer: Pets Best

By: Michelle

Useful
April 03, 2013

IMHA & cancer but considered as single incident

Dog was feeling dumpy. Vet did bloodwork. Low hematocrit was noted among other things. Brought him home with meds but he wouldn't eat or drink and was obviously not well. Went to Iowa State Lloyd Veterinary Hospital. It was determined he had IMHA. After 3.5 weeks in ICU, 9 transfusions, as a last ditch effort a splenectomy was performed. After a rough go, he got better quickly but biopsies taken during surgery showed that he had cancer. Now began treating the cancer. Pets best considered cancer, IMHA and reactions to meds, transfursions etc all as one incident. That is like saying if you have pancreatic cancer and you break your finger, or something else unrelated, they just ignore the facts and say it is related and the reason for this is that they had a SINGLE INCIDENT PAYOUT in their policy which benefitted them since it limits their liability by saying everything that happened is all related. This just isn't true. Some dogs have IMHA and never get cancer and vice versa. There is no data that shows they have to be related but Pets Best chose to ignore this Trupanion apparently has no limit per incident.

Insurer: Pets Best

By: Harold

Useful
April 03, 2013

Excellent Company!!!

I have been VERY impressed with the service fromHealthy Paws. The quick response time to claims and questions has been incredibly. The send e-mail to follow up Nd see how our dog is doing after any procedure and unfortunately he has had many in his 15 months. He had surgery last Tuesday. The claim was submitted that afternoon. I had an e-mail that evening explaining what was covered and the check arrived on Saturday! It has been the same for all his claims! I just wish BCBS was as easy to deal with. I recommend Healthy Paws to anyone who has or is getting a pet. I have told the vet to do the same. Our experience with Healthy Paws has been amazing.

Insurer: Healthy Paws

By: Jeanne

Useful
April 02, 2013

Puppy ingested of foreign object

Our puppy had bad gastric issues due to ingesting a rubber band. We had to take her to the animal emergency clinic on the night it happend in which she had X-rays done. The following day we took her the vet since she wasn't keeping food or water down and they kept her for observing all day and had her on IVs and a catheter. We were very impressed with the response time of our claim. We received email updates throughout the process and within a week we had a response and the check was in the mail. Thankfully trupanion covered 90% of all the costs. Our pup is doing much better! :)

Insurer: Trupanion

By: Jessica

Useful
April 02, 2013

Puppy ingested of foreign object

Our puppy had bad gastric issues due to ingesting a rubber band. We had to take her to the animal emergency clinic on the night it happend in which she had X-rays done. The following day we took her the vet since she wasn't keeping food or water down and they kept her for observing all day and had her on IVs and a catheter. We were very impressed with the response time of our claim. We received email updates throughout the process and within a week we had a response and the check was in the mail. Thankfully trupanion covered 90% of all the costs. Our pup is doing much better! :)

Insurer: Trupanion Canada

By: Jessica

Useful
April 02, 2013

Quick and Easy

Within 3 days of submitting my Wellness claim, I was notified that everything was going to be covered and I would be receiving a check for the full amount within 10 days. I was kept up to date every step of the way.

Insurer: Embrace

By: Christy

Useful
April 02, 2013

Hooray for Pets Best

My elderly dog, Sophie,now almost 13 was diagnosed with Cushings disease and required multiple test, including an ultrasound, and several medictaions. She had an adverse reaction to one of the meds and had a crisis situation which required emergenchy treatment, more medications and a two day hospitalization. All in all the bills were high and I am so grateful to Pets Best for helping with this. It made a bad situation more bearable. I would recommend this insurance for all pet owners.

Insurer: Pets Best

By: Mary

Useful
April 02, 2013

Very Happy

I am going on my 3rd year with your company and although most of my claims have been for wellness I still feel that you are one of the best after talking to other people that have insurance else where. I do recomend your company to as many people as I can, and find it interesting that so many people seem to balk at having insurance for their pet.

Insurer: Embrace

By: Diane

Useful

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