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excellent
claims and questions were handled promptly and professionally
Insurer: Trupanion
By: James
excellent
claims and questions were handled promptly and professionally
Insurer: Trupanion Canada
By: James
Will never be without pet insurance again.
Purchase Pet Insurance for my Polish Lowland sheepdog thinking that I would never use it. After she injured her back hind leg (we still do not know how it was injured) and it did not improve with rest. She was found to have a torn ACL that needed to be repaired through surgery. I was really expecting a hassle trying to file insurance since I had never used Pet Insurance with any of my past dogs. This couldn't be further from the truth, it was quite easy to complete and when I had question the customer service was excellent. I am not easy to please when it comes to service and don't recommend a company unless I am completely impressed. I am completely impressed with Healthy Paws customer service and have recommended them to several friends. The only suggestion I would have is to add the claim status to the user site or add a click to chat. Thanks you have earned a life long customer.
Insurer: Healthy Paws
By: Terri
fast reimbursement.
good service. good value
Insurer: Embrace
By: Chris
Jack Accident
Insurance responded as it should.
Insurer: ASPCA
By: Lucinda
lifesaver
I bought this insurance in Sept. My cat has been bitten by an unknown animal in his yard, gotten sick with the only sympton vomiting and at least one other visit to the vet, I forget what for. The claims were all accepted and paid in a timely manner. Questions I had were answered to my satisfaction. You never know when a pet will need extensive and expensive care, which is more likely they will, and this insurance can really pay off.
Insurer: ASPCA
By: Sally
Quick, Easy and No-hassle
I have an insured 7 month old West White Highland Terrier who was admitted to the vet hospital for chronic vomiting. The claim I submitted was for hospitalization overnight, fluids, medications, referalls etc. I submitted my reimbursement request and within a few days I had an email updating me on the progress. The next day I received an email saying the cheque had been mailed out (including the amount and applicable deductions). It was all very nicely laid out and easy to follow. A few days later I received my cheques in the mail. I have submitted 3 claims to date and trupanion has held up their end. I usually have the cheques within the week and have never had an issue. I thoroughly recommend Trupanion and am very happy I made the choice to use them for my pet's insurance!
Insurer: Trupanion
By: Meagan
Quick, Easy and No-hassle
I have an insured 7 month old West White Highland Terrier who was admitted to the vet hospital for chronic vomiting. The claim I submitted was for hospitalization overnight, fluids, medications, referalls etc. I submitted my reimbursement request and within a few days I had an email updating me on the progress. The next day I received an email saying the cheque had been mailed out (including the amount and applicable deductions). It was all very nicely laid out and easy to follow. A few days later I received my cheques in the mail. I have submitted 3 claims to date and trupanion has held up their end. I usually have the cheques within the week and have never had an issue. I thoroughly recommend Trupanion and am very happy I made the choice to use them for my pet's insurance!
Insurer: Trupanion Canada
By: Meagan
The holidays were happier thanks to Trupanion!
When we told our vet what our Bernese Mountain Dog, Baylor, managed to eat in his first 6 months (rope, bathroom rug, etc), he recommended pet insurance. We were actually there that day because Baylor developed a post- op infection after being neutered. We chose Trupanion and have already gotten our money's worth. Most recently, Baylor ate part of a glass Christmas ornament. We were all scared to death that Baylor could lacerate a number of organs as the glass passed through his system. We didn't have to worry about the costs of treatment thanks to Trupanion! Baylor turned 1 on Christmas Eve. We have no doubt that our mischievous "puppy" will cash in on the insurance policy many more times!
Insurer: Trupanion
By: Laurie
The holidays were happier thanks to Trupanion!
When we told our vet what our Bernese Mountain Dog, Baylor, managed to eat in his first 6 months (rope, bathroom rug, etc), he recommended pet insurance. We were actually there that day because Baylor developed a post- op infection after being neutered. We chose Trupanion and have already gotten our money's worth. Most recently, Baylor ate part of a glass Christmas ornament. We were all scared to death that Baylor could lacerate a number of organs as the glass passed through his system. We didn't have to worry about the costs of treatment thanks to Trupanion! Baylor turned 1 on Christmas Eve. We have no doubt that our mischievous "puppy" will cash in on the insurance policy many more times!
Insurer: Trupanion Canada
By: Laurie