154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,679 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,318 reviews
10,767 reviews
27,453 reviews
14,149 reviews
62,992 reviews
Category with most reviews
This chart shows the distribution of review categories.
Sudden overwhelming rate hike
I have six rescue dogs that I have insured with Pets Best for several years. This last month, Pets Best raised my rate from $165.54 per month to $361.80 per month (an increase of $198 per month - more than double my previous payment). When I noticed the payment amount on my credit card statement, I called Pets Best immediately and told them I simply couldn't afford it. We then changed the policy so that it included a $500 deductible on each dog with a charge of $226.84 per month. It was my understanding that Pets Best would refund me the difference. The difference between the two prices was $134.96. The refund they provided was $14.37. I am unhappy in the extreme about the overwhelming and sudden rate increase. I am further really unhappy that Pets Best did not refund me the difference after I changed the plan. My recommendation is to not insure your animal with Pets Best unless you want to look forward to this kind of surprise rate increase when it is too late to insure your pets with a different insurance company. I note that the email message they sent regarding my policy renewal had a very mild statement that I might notice a rate change.
Insurer: Pets Best
By: Leta
I am happy I switched to ASPCA
Mugsy is a 7 year old puggle. Starting in January 2012, he began to put on weight and was less active than he had been. I took him to the vet and had blood tests done to see if he had any medical issues. Thankfully, he was healthy, just ate alot. He is now on Slentrol and has lost 6 pounds since starting the medication. The claims were submitted through my vet and I like being able to monitor the claim. I have found ASPCA pet insurance to be better than the other insurance I had previously had for Mugsy.
Insurer: ASPCA
By: Terri
Embrace is a pleasent surprise
I was very happy with the speed and ease with which I submitted and was reimbursed for my claims for my Lucy's ACL reconstruction. I was wary that some of the procedures/medications would not be covered, as insurance companies often disclose in "the fine print," but Embrace stuck to their word and I received back 100% of the costs I had expected/hoped to receive. The service team was also very accomodating in corresponding directly with the facility performing the work in order to obtain the itemized details. I hope Lucy lives out her years in good health but regardless I will continue to use Embrace for her duration.
Insurer: Embrace
By: Jordan
Dental insurance
Our cat has developed gingivitis. the ASPCY insurance is not covering ANY dental issues ACCEPT: a BROKEN Tooth, which needs to be extracted. But this is an interesting caveat, because, a gingivitis procedure requires almost the same procedure as the tooth extraction (anesthesia and surgery). In our case,as we found out during the gingivitis procedure, the cat had to undergo the extraction of 3 additional teeth, which were decayed. Since the broken tooth was covered, and the anesthesia was covered, we ended up getting a fair amount of the whole procedure covered. It would be great if ASPCA insurance would cover all dental issues aside from cleaning.
Insurer: ASPCA
By: Jim
Worth every penny
When we got our Great Pyrenees we knew he would be expensive, so for the first time we decided to get pet insurance. We looked at many companies and decided that Trupanion offered us the best combination of services. Within two months we put in our first two claims when the dog ended up mysteriously lame. Had it not been for insurance we would have been on the hook for over $1,000. Instead our total out-of-pocket expense was $300, and should he need more treatment for this same issue our costs are nothing. What's more important is that we were not afraid of trying recommended treatments and tests as the vets were confounded at first, thinking it was an orthopedic problem. As it turned out, he had a fungal and a bacterial infection in his paw and lymph nodes.
Insurer: Trupanion
By: Art
Worth every penny
When we got our Great Pyrenees we knew he would be expensive, so for the first time we decided to get pet insurance. We looked at many companies and decided that Trupanion offered us the best combination of services. Within two months we put in our first two claims when the dog ended up mysteriously lame. Had it not been for insurance we would have been on the hook for over $1,000. Instead our total out-of-pocket expense was $300, and should he need more treatment for this same issue our costs are nothing. What's more important is that we were not afraid of trying recommended treatments and tests as the vets were confounded at first, thinking it was an orthopedic problem. As it turned out, he had a fungal and a bacterial infection in his paw and lymph nodes.
Insurer: Trupanion Canada
By: Art
Easy communication and quick reimbursement
Our dog had undergone a series of diagnostic tests and subsequent treatment for heartworms. (Even in spite of staying on top of regular meds, dogs are still very much at risk for them!) Healthy Paws has been very easy to communicate with via e-mail and the reimbursement process was quick and fair. I'm very glad we have a policy with them. I'm a first-time pet insurance policyholder and I'm glad I made that decision. I received reimbursements within two weeks of first faxing the claims to them.
Insurer: Healthy Paws
By: B.
Great pet insurance
So glad I choose Embrace Pet Insurance. Claim forms were very easy to complete. I received great communication by email after claims were received. Very quick processing and issuing of reimbursements. Follow up emails from Embrace to make sure I received my checks. Wish my own health care insurance was this efficient.
Insurer: Embrace
By: Debra
Very Professional and Helpful
Both our dogs have Embrace Insurance and we also opted for their Wellness Rewards program. When learning of the higher than expected cost of neutering our large breed dog, I called to see if we could upgrade our rewards program (even though renewal was not for a few more months) in order to absorb some of the cost. The service representative was extremely helpful and professional and took time to completely explain all details. Thanks to Embrace, we recouped an extra $50 back from the overall expense. They also made me aware when my email program was bouncing back their email updates to me about reimbursements. These people are a pleasure to deal with!
Insurer: Embrace
By: Heather
S L O W to reimburse.
It has been 4 weeks since my dog's surgery and i have yet to be reimbursed for allowable expenses.
Insurer: Trupanion Canada
By: Suzanne