154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

March 28, 2013

Pets Best has been a big help during a trying year

We have had coverage on our 2 Shelties for a few years now. Last year, our older girl became very sick. Best Pets came through paying up the the Plan max which was very helpful given the money we have had to pay out. During her recovery, a second diagnosis was made. This time it was terminal cancer. Best Pets did their part again. Again paying up to the plan max for this new diagnosis. In total, Best Pets processed over a dozen claims, each one handled very timely. Gabby is still with us and although we paid out thousands in the past year, we would have paid more. It was very helpful to have this insurance to help mitigate the costs.

Insurer: Pets Best

By: Jeff

Useful
March 28, 2013

HEALTHY PAWS PET INSURANCE IS THE ABSOLUTE BEST!!

To All Pet Parents, I would like to share my recent experience with Healthy Paws Pet Insurance. We added two puppies to our family last fall, a Cream colored Lab and Black English Cocker Spaniel. Our Lab was between 8-9 weeks old and our Spaniel was about 12 weeks old when we brought them into our home. I grew up with dogs and have had several of my own including a wonderful Yellow Lab I adopted from a shelter who passed away early last year at nearly age fourteen. He was remarkable and is a dearly missed friend. Dogs are amazing companions that keep us humans grounded in so many respects and remind us of what is really important in life. After bringing our new puppies home, I began researching a variety of pet health insurance companies/plans via numerous websites. As those of you know that have gone through the due diligence process, there are many companies out there that claim to be the best, yet their advertised coverage does not always match up to reality when you need them most. After all, they are making you a promise to be there when you need them. The last thing you want to have to deal with during such a difficult time is an insurance company that will try to do all they can to avoid paying the claim or minimize a legitimate reimbursement to you, the policyholder. Upon an exahaustive search over the course of a month or so, I ended up selecting Healthy Paws Pet Insurance. I chose them for several primary reasons: 1.) The reviews by current customers were out

Insurer: Healthy Paws

By: Scott

Useful
March 27, 2013

Healthy Paws Insurance - our best decision ever

We rescued our puppy when he was 3 months old. He is a pretty healthy boy, but seeing how harsh sometimes these puppies are playing with each other made us look for pet insurance. Just in case. Ever since we never regretted our decision. We are a new puppy’s parents and we never knew that dogs may have that many issues with health. So Healthy Paws Insurance made our life much easier. With our new puppy we met our deductable amount quite quickly and we didn’t have any problem with our first reimbursement. The reimbursement actually was surprisingly prompt. Their customer service is outstanding. I am sure we’re gonna stay with Healthy Paws for many, many years.

Insurer: Healthy Paws

By: Victoria

Useful
March 27, 2013

Embrace is tops!

Sophie is a lovable little Shih Tzu. While traveling to Florida she had an accident while getting off the elevator at the Drury Inn in Paducah, Ky. We were going outside for her last "necessary" trip of the evening. It seems that the people waiting at the 1st floor level were in a rush to get on the elevator and not interested in us getting off. In the confusion Sophie apparently had her rear foot stepped on and she let out a "yelp" and apparently "torqued" her back. By 1 o'clock a.m. she was having difficulty walking and could not get comfortable. I called a vet in Paducah (never got an answer) and finally called the vet in Fort Myers and left a message. He called back the next morning before 7 a.m. and told me to get her to an emergency clinic when I got to Tallahassee, FL that evening. Prior to noon I stopped at a rest stop and she could not move her rear legs. The next city was Birmingham Alabama and I decided to look for such a clinic there. It was a Sunday and I knew that the vet clinics would be closed, however I called one and the recorded message included an emergency clinic's phone To make a long story short she had back surgery that day to remove a ruptured disc. The surgeon on call was James Milton, DVM, MS (retired professor emeritus AUCVM). What a lucky break that was! We are heading back to Iowa by car, on April 2nd and plan to stop to see Dr. Milton on the morning of April 3rd (2 months to the day from surgery). We left the clinic about no

Insurer: Embrace

By: Ray

Useful
March 27, 2013

Trupanion's reimbursement process is efficient!

Our dog (Shar Pei, aged 7) was diagnosed with a Mast Cell Tumor. We submitted the costs associated with his procedure to Trupanion for reimbursement. Within a week, Trupanion confirmed receipt of the reimbursement and was actively working with our animal hospital to obtain information to complete the reimbursement process. In less than one month following the procedure we received a reimbursement check in the mail. They made the process very easy and were incredibly efficient.

Insurer: Trupanion

By: C

Useful
March 27, 2013

Trupanion's reimbursement process is efficient!

Our dog (Shar Pei, aged 7) was diagnosed with a Mast Cell Tumor. We submitted the costs associated with his procedure to Trupanion for reimbursement. Within a week, Trupanion confirmed receipt of the reimbursement and was actively working with our animal hospital to obtain information to complete the reimbursement process. In less than one month following the procedure we received a reimbursement check in the mail. They made the process very easy and were incredibly efficient.

Insurer: Trupanion Canada

By: C

Useful
March 26, 2013

Elbow Dysplasia Claim

We have been extremely impressed with the way Trupanion has helped us with our dog surgey and easy pre-approval and reimbursements. Customer service is outstanding.

Insurer: Trupanion

By: Felisa

Useful
March 26, 2013

Elbow Dysplasia Claim

We have been extremely impressed with the way Trupanion has helped us with our dog surgey and easy pre-approval and reimbursements. Customer service is outstanding.

Insurer: Trupanion Canada

By: Felisa

Useful
March 26, 2013

I am so grateful I chose Healthy Paws!

I adopted a stray dog who appeared healthy. Within two months of signing up with Healthy Paw, a rare bone anomaly was discovered. After my deductible, Healthy Paws reimbursed my bills at 90%, saving me over $1500. Within this same year my dog was found to have bladder stones. Another surgery later, Healthy Paws came through yet again, reimbursing all vet bills at 90%. Honestly, if I didn't have their insurance, I would be so deep in debt I wouldn’t know what to do. Their reps are helpful, caring, and super prompt with payment. I've recommended their service to my vet's office and will do so to anyone who asks.

Insurer: Healthy Paws

By: Shari

Useful
March 26, 2013

The Real (awesome) Deal!

Our pup had an issue that was causing him pain and limiting his ability to play and enjoy his doggy life. It killed us to see it. After a trip to the vet, they had determined the issue and had a plan to surgically correct it. Fortunately, we had signed up for Healthy Paws insurance way before this and it made concerns with the financial part of surgery much less concerning (although, as most pet owners can attest to, we'd have foot the bill at whatever cost to us). Post surgery, the dog's spirit was immediately lifted, despite the little cone that made him look more like a desk-lamp than a dog. While this wasn't an experience we wished to live through, we made the right choice in partnering with Healthy Paws for it! Lightening quick service, review of documents, and reimbursement were what we got--the speed with which this took place was spectacular. After emailing the documents, I received a confirmation response within 10 minutes. 5 minutes after the confirmation email, we had our reimbursement statement. A check was in our mailbox 4 days later. A week post-surgery we received a sincere follow up to check in how the pup was doing. This wasn't a sales message. This wasn't advertising or marketing. It was genuine concern from a company who cares about their service and the families they help. I only wish my own health insurance was this solid! I've already recommended Healthy Paws to my parents and friends who own pets.

Insurer: Healthy Paws

By: Blake

Useful

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