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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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excellent
I have been with VPI previously for approximately 13 years and their insurance plan was good but Trupanion's process is even better.
Insurer: Trupanion
By: Nami
excellent
I have been with VPI previously for approximately 13 years and their insurance plan was good but Trupanion's process is even better.
Insurer: Trupanion Canada
By: Nami
Fast, thorough and professional
These folks really have the process down! They clearly take an extra effort to prevent confusion with the claims process by getting you prepared in advance. When I did file a claim, it went smooth and quick.The only reason I didn't give a 10 rating was because this is my first claim with them. Great start though!!!
Insurer: Embrace
By: Heather
Absolutely horrible
Make sure that you read every letter of the fine print of your agreement, and to be honest I'm not a lawyer nor did I have time. I bought a "puppy care package" from the vet; this amounts to a Pre-payment of services, and because the invoices showed a discount (one that was present because I already paid). This prompted them to extend 0$ of reimbursement. I am currently looking for other options to insure my pet, and I suggest you do the same.
Insurer: Pets Best
By: Joseph
Super fast!
I've only had Embrace insurance for about a month, but so far they have been very fast with claims, and very communicative. I am very happy with the service!
Insurer: Embrace
By: Caitlin
Best decision I've made for my pet
Excellent service because claims are processed promptly. The policy is easy to understand. I've had this insurance for about 5 years and will not do without it. All my future dogs will be insured through ASPCA. I especially appreciate the the professional staff who are compassionate and always ready to answer any questions.
Insurer: ASPCA
By: Odalys
Prompt service and payments
My dog has a blood disorder that required friquent vet visits and at times treatment. My embrace insurance is wonderful, don't know if I could continue with the treatments if it werent for Embrace standing beside me and my dog on this.
Insurer: Embrace
By: Shirley
Great
Easy filing, decently fast processing, and covered everything. Couldnt be happier
Insurer: Trupanion
By: Ken
Great
Easy filing, decently fast processing, and covered everything. Couldnt be happier
Insurer: Trupanion Canada
By: Ken
Annual wellness allowance is way too low.
The wellness rider we purchased with Annie's plan is way too low for an annual policy. It's used up in no time. There should be a much higher amount allowable especially under the best plan(which we purchased).
Insurer: Embrace
By: eric