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You have been very helpful with our pet's care and your customer service is very good.
You have been very helpful with our pet's care and your customer service is very good.
Insurer: Trupanion Canada
By:
When I need Trupanion they are there for my big boy .
When I need Trupanion they are there for my big boy . No matter how big or small my claim is . Thank you Trupanion for your fast response.
Insurer: Trupanion Canada
By: Stan
We have always had the most favorable service from Trupanion.
We have always had the most favorable service from Trupanion. Staff have been open, friendly, informative and helpful. Michael, our last encounter even called us back to ensure that the information I was seeking was correct.
Insurer: Trupanion Canada
By: Paul
Trupanion's Claim Service
Trupanion's claim process is simple, fast and stress-free. Recommend this company 100%
Insurer: Trupanion Canada
By: Paul
Trupanion processes and pays claims quickly and with clear communication.
Trupanion processes and pays claims quickly and with clear communication. We are so grateful we made the decision to purchase insurance through Trupanion
Insurer: Trupanion Canada
By: Jennifer
The rep I spoke to was great.
The rep I spoke to was great. I am disappointed with all the money we pay that we get nothing back from an emergency appointment. I understand there is a deductible but we will really think twice when we have to make this decision, again. We have 2 cats and have been paying for 10 years.
Insurer: Trupanion Canada
By: Wendy
The phone was answered by an actual human being!
The phone was answered by an actual human being!!! I kid you not!!!
Insurer: Trupanion Canada
By: Linda
Overall I have had a very positive experience with Trupanion up to this point.
Overall I have had a very positive experience with Trupanion up to this point. Having said that I have never actually needed to use my insurance.
Insurer: Trupanion Canada
By: Jake
Open communication and asked all my questions.
Open communication and asked all my questions. Very helpful and kind. We need more kind customer service in this world. Thank you .
Insurer: Trupanion Canada
By: Jessica
Not impressed that we moved 10min down the road and found premiums go up $15 a month then renewal came through increasing even more
Not impressed that we moved 10min down the road and found premiums go up $15 a month then renewal came through increasing even more
Insurer: Trupanion Canada
By: Paul