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Very Professional in a Very Caring Way
We are very pleased with the service we receive from Embrace for our two French Bulldogs. We are informed of our claim status every step of the process and always know we are receiving the best service. These people care about their customer service and they care about their most important clients... the pets!
Insurer: Embrace
By: Jodi
Caring beyond imagination
The most amazing people I have ever had the pleasure in working with and crying with. Without question, denial or runaround bureaucracy they gave us 8 months with our family and friend Miley. Our 6 year old Newfoundland was diagnosed 1.5 years ago with osteosarcoma and lost her battle with cancer 2 weeks ago. Healthy Paws paid for the amputation and chemotherapy, procedures, biopsies to name a few. They did it with a caring smile and tear. We should all hope to achieve the sincere commitment to the health of our pets. Truly amazing people.
Insurer: Healthy Paws
By: Tim
I love it!
I am quite pleased with my level 3 policy. It has delivered exactly as promised and I love the low $100 annual deductable instead of having a smaller deductable but it being taken out of every claim. The only thing I would like to see more is to have my claims direct deposited to my checking like they auto debit my premiums.
Insurer: ASPCA
By: Kat
excellent
I have been with the same insurer(though the name has changed a bit with time) since I adopted Daven from the SPCA. Inow have 3 pets insured with Trupanion and find them excellent. I would recommend them highly as does my Vet.
Insurer: Trupanion
By: Dr.
excellent
I have been with the same insurer(though the name has changed a bit with time) since I adopted Daven from the SPCA. Inow have 3 pets insured with Trupanion and find them excellent. I would recommend them highly as does my Vet.
Insurer: Trupanion Canada
By: Dr.
You can never start too early
My puppy was not quite 4 months at the time of her accident. She had been sick the month before, and after a $2000 vet bill for two days I decided I needed to get pet insurance so this does not happen again. I had just paid my second monthly premium when Teagan broke her left femur. It needed immediate orthopedic surgery. The bill cam to over $5000. She now has to be kept calm and use her leg as little as possible for another 7 weeks. But I am grateful that that worry is not compounded with how we will pay for the cost of her bills. Trupanion was easy and fast with our reimbursement. They paid out as much money as I will pay in premiums for the next seven years.... that is amazing.
Insurer: Trupanion
By: Donna
You can never start too early
My puppy was not quite 4 months at the time of her accident. She had been sick the month before, and after a $2000 vet bill for two days I decided I needed to get pet insurance so this does not happen again. I had just paid my second monthly premium when Teagan broke her left femur. It needed immediate orthopedic surgery. The bill cam to over $5000. She now has to be kept calm and use her leg as little as possible for another 7 weeks. But I am grateful that that worry is not compounded with how we will pay for the cost of her bills. Trupanion was easy and fast with our reimbursement. They paid out as much money as I will pay in premiums for the next seven years.... that is amazing.
Insurer: Trupanion Canada
By: Donna
They are THE BEST!
We decided to get pet insurance when our healthy malamute was around 8 years old. We went with Pets Best, recommended by a friend, and we're glad we did. They were great through his senior years, and during the last months of his cancer treatment. They even paid back $ for cremation costs. I have nothing but great things to say about this company, we're insuring our two new dogs with them now that our mal passed away, and I especially want to thank Bryn, who is perhaps the most helpful, and kind, insurance agent on planet earth!! Thank you! We'll be clients for the next many decades!
Insurer: Pets Best
By: Christina
Fabulous
our little fella has hip dysplasia and Embrace has been fabulous. I will FOREVER recommend Embrace for providing excellent coverage, customer service and prompt claim processing. They are WONFERFUL and did I mention FABULOUS!!!!
Insurer: Embrace
By: DJW
Beware if you have a large claim…..
I was quite happy over the years with Trupanion. Had a few small claims; nothing big. Until last month. Over the course of 2 hours, my dog became paralyzed in his back legs, due to a completely ruptured disc. Immediate spine surgery was needed, which was successful. So what do they do? Raise my monthly premiums by 37%. Shame on them. I also had to submit my claim 3 times, because "they never received it".
Insurer: Trupanion Canada
By: tallpkb