154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

May 24, 2013

Puppy's Broken Toe

We've had Trupanion insurance for several years for one of our other dogs, and they were wonderful when he needed surgery, so we added our lab puppy to our policy. Two weeks later, he broke a weight-bearing toe while running in our yard. Trupanion is a great insurer - their representatives are always friendly, polite and knowledgeable. The turn-around between submitting a claim and receiving payment is short. I have been very happy with them. The only suggestion I would have for them is that they should cover the vet examination fee for things that need rechecking, like a broken bone. For some reason, they don't cover that. In all other respects, they are wonderful, and I recommend them without reservation.

Insurer: Trupanion

By: Deborah

Useful
May 24, 2013

great performance over the years

I bought a $500 deductible / $10k max accident/illness policy from embrace in 2007 when my dog was about a year old. Because of the relatively high deductible, we had never even submitted a claim until our dog had a serious neck pain issue in 2011. I was very nervous at the time -- we'd been paying this company for four years and you hear all these horror stories, plus once you have an existing condition then you can't switch companies without losing coverage... what if I'd chosen a bad company back in 2007? You can imagine my relief when Embrace was a joy to deal with. My dog ultimately needed an expensive MRI in 2007, and Embrace returned my approved precertification within a day and a half and quickly and fairly paid each claim once I submitted them. It was great to know that my dog (and my finances) are in good hands! My dog's pain has recurred, and I've just had another great experience with a quick MRI precertification and payment. My dog's neurologist volunteered that has she worked with a variety of insurance companies, arguing that tests and procedures should be covered, and that while she has seen some other companies get harder to deal with in recent years, and some have always been a nightmare, Embrace remains among the top of her list. Thanks, Embrace!

Insurer: Embrace

By: Tim

Useful
May 24, 2013

100% satisfied with ASPCA Pet Insurance

We have had ASPCA pet insurance for a few years now and have always been very happy with the service and coverage. The agents are very professional and friendly, and it's nice that they take that extra effort to check up on our dog after we submit a claim.

Insurer: ASPCA

By: Jackie

Useful
May 24, 2013

Quick Service

My dog Molly just passed her annual wellness exam two days ago and my wellness claim has already been processed. Can't ask for quicker service than that.

Insurer: Embrace

By: Nancy

Useful
May 24, 2013

READ YOUR POLICY PEOPLE!

Seriously people, stop posting these ridiculous super low reviews and READ YOUR POLICY WHEN YOU GET IT IN THE MAIL OR ON THEIR WEBSITE! It explains EVERYTHING covered/not covered, as well as fully specifies every exclusion and terms of the policy coverage I've read that anyone has complained about! If you don't understand it 100%, have any questions, or are remotely unsure about coverage details, they are happy to explain it and answer any question fully, as they did with me and 3 separate relatives when we enrolled almost 6 years ago!

Insurer: ASPCA

By: HAPPY

Useful
May 23, 2013

BEST Pet Insurance Ever!

When we needed Pets Best support because one of our babies were ill, they were there for us! The Staff is wonderful and kind. They process our claims very quickly and have never questioned the diagnosis, unless it was unclear and at that, they called our Vet and had the claim processed immediately.

Insurer: Pets Best

By: Laury

Useful
May 23, 2013

Incredible Customer Service

Claims are easy to submit and reimbursements are lightning fast. Fair determinations on reimbursable items. Compassionate. Would recommend a thousand times over; as someone else said, PetsBest is giving insurance good name. I had several claims over the years and each experience was the same. Incredible.

Insurer: Pets Best

By: Rachel

Useful
May 23, 2013

Embrace the embracers

I love these guys. I am especially pleased when I have to call them, because each time, a person just picks up the phone and solves my issue. They are absolutely quick, fair, and reasonably priced. I have a great sense of peace knowing my kitty is protected and when he needs his vet, I won't have huge headaches later on.

Insurer: Embrace

By: Tiago

Useful
May 23, 2013

Wonderful insurance for our yellow lab.

We are very happy with our pet insurance. The ASPCA always sends us good tips about our dog. Thank you.

Insurer: ASPCA

By: Robert

Useful
May 23, 2013

I recommend you ensuring your family pet.

I really never thought pet insurance could be worth the money. I have had the pleasure of having a new addition to our family. She is a now 8 month old yorkie. She is a bundle of energy. She came down with a virus last month and I had to take her to our vet and it was necessary to keep her overnight. As a result vet bills sore. I have had a to use Embrace and they made the experience much easier.

Insurer: Embrace

By: Laura

Useful

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