219,818+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 219,818 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

219,818 total


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Verified July 30, 2025

No Pre-existing Conditions - FAKE NEWS

I was told by my employer when signing up with Metlife pet insurance that there were no pre-existing condition exclusions. But you have denied several claims based on this. SO DISAPPOINTING :-(

Insurer: MetLife

By: Marcia Smith

Verified July 30, 2025

Always great to have what I am counting…

Always great to have what I am counting on work for me. MetLife has been great. Occasionally the app doesn’t work, but not worth taking off a star.

Insurer: MetLife

By: Shara B

Verified July 30, 2025

Easy claims process and quick…

Easy claims process and quick turnaround for claim reimbursement!

Insurer: MetLife

By: Jana Cavanagh

Verified July 30, 2025

My only son Garfield is gone

My Garfield is gone. Even through I have experienced little unlikable experience to recover funds. But I will always remember Henna who helped me recover funds and make it easier for me. She is really a great customer focused representative and she is very kind and knowledgeable.I wish met life hires more people like Henna.

Insurer: MetLife

By: Irin Rahman

Verified July 30, 2025

Claims

The claims process is extremely fast and easy.

Insurer: MetLife

By: customer

Verified July 30, 2025

Happy with MetLife

Happy with how MetLife has helped out

Insurer: MetLife

By: Jacob Matsche

Verified July 30, 2025

Great response time

I recently had to submit my first claims and was delighted at the speed and clarity with which Spot responded. I am very satisfied with my decision to use their insurance.

Insurer: Spot

By: SMS

Verified July 30, 2025

Pawsome coverage

Pawsome coverage, great rates, fantastic customer service, easy submission of claims with fast accurate reimbursements! We Love MetLife! 🦮♥️🐕‍🦺

Insurer: MetLife

By: Tracey Prince

Verified July 30, 2025

prompt response

prompt response

Insurer: MetLife

By: customer

Verified July 30, 2025

Good service overall

I've only had one small issue since joining. Other than that the company has been good!

Insurer: MetLife

By: angela vecca

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