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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Coverage that makes a difference.
Our 10-year-old yellow lab required keratectomy surgery to repair a non-healing corneal ulcer. The staff at ASPCA were extremely kind and helpful in guiding me through the claim process. Our coverage proved to be exactly as it was described in our policy and reimbursement for covered expenses was issued promptly. This was the first claim we have ever had to file and each time I called for direction on the necessary forms and receipts, I was treated with calm professionalism and genuine concern. Illness and injury to our beloved pets can turn our hearts inside out and we are profoundly grateful that our situation was resolved in health and happiness. ASPCA staff cannot control these medical outcomes, but they provide their customers with the ability to make a difference in the quality and duration of our pets lives.
Insurer: ASPCA
By: Lynn
Very good.
My first claim in five years and all went smoothly
Insurer: Embrace
By: Helen
Outstanding
I had never had pet insurance before, and it was recommend that because I was going to be caring for so many cats that I get Insurance. From the first person I spoke with I was made to feel like we were all in this together. That Trupanion care for my pets as much as I did. I have to doubt that I have made the right dissuasion. Thanks to Trupanion my family feels safe knowing that help will be there if needed .
Insurer: Trupanion
By: Linda
Outstanding
I had never had pet insurance before, and it was recommend that because I was going to be caring for so many cats that I get Insurance. From the first person I spoke with I was made to feel like we were all in this together. That Trupanion care for my pets as much as I did. I have to doubt that I have made the right dissuasion. Thanks to Trupanion my family feels safe knowing that help will be there if needed .
Insurer: Trupanion Canada
By: Linda
Healthy Paws. People who care & give GREAT service
My year old female Chug. My Wife and I are very surprise and pleased with Healthy Paws Insurance. When reviewing for a pet insurance for Sandy, we were a little skeptical in getting insurance for her. We herd some horror stories about people and their pet insurance not covering. After all the positive reviews from Healthy Paws, we are so happy to be on-board with you guys. I’m hoping she doesn’t get sick again, but we are very happy to know that we can afford to get her help if and when she needs it. Well worth the price and piece of mind.
Insurer: Healthy Paws
By: Sandy
Pets Best has always come through for me!
I have called three times over the last two years for two separate dogs. Claims were submitted at different times for each one. I am more than pleased with their employees, the care and concern that is evident via a phone conversation. The two claims that were submitted were processed quickly and efficiently. I have told other dog loving friends that they must get insurance for their pets if they don't already have it. Pets best is the way to go!
Insurer: Pets Best
By: D.
Willing to Listen
Our claim for a skin biopsy was turned down. I was told it was a pre-existing condition which is was not. My vet's assistant was the one who contacted Embrace and after a few discussions and proper documentation from the vet, the decision was reversed and my claim was covered. I am glad to know that there are people willing to listen and understand different circumstances where our pets are concerned. I received my check a few days after I received an e-mail stating that they were paying my claim.
Insurer: Embrace
By: Nancie
Happy with Embrace
I've used the Wellness Plan for both of my Border Collies and have gotten 100% reimbursement for all of my claims submitted. The payment is quick too. I have had nothing but positive experiences so far with Embrace, great customer service. There is always a "live" person to talk to when you call with a question and they always know the answer. Thanks for keeping my babies safe.
Insurer: Embrace
By: Paige
Professional Customer Service Staff
For the first time, I have bought insurance for my new puppy. Pets Best has excellent service and their staff is extremely professional whenever I have questions about a claim or about my policy.
Insurer: Pets Best
By: Noraida
Helpful on all counts!!
Embrace counselors helped me with setting up coverage as well as setting up auto pay and direct deposit to receive reimbursement for clailms. Also alerted me to do an orthopedic exam to eliminate pre existing conditions and prompt reply to questions and truly caring about my pet! People who care and love pets is what Embrace is all about!
Insurer: Embrace
By: Michael