154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 23, 2013

No Better Customer Service Out There

Every time I call, the staff at Pets Best are always friendly, courteous and happy to help! It makes me feel good that I don't feel like another number to them when I need to call.

Insurer: Pets Best

By: deborah

Useful
July 23, 2013

Very Rare Conditions Covered!

My dog has a rare fungal infection. We are continuing the treatment and my question was about further claims. We found the Cryptococcus infection by chance, and it appears we caught it in time. Pets Best's representative was truly concerned, and I felt that she was willing to help any way she could. We are continuing the treatment and the dog continues to improve. We expect her to be free of the infection in the next few months but since then, Pets Best has paid more than $1100 in claims. A true blessing because most dogs with this infection are not caught in time and end up euthanized. Pets Best was truly there for us.

Insurer: Pets Best

By: Bruce

Useful
July 23, 2013

Attention to Customer Satisfaction is Superb

I signed up for Embrace when I got my dog 3 years ago. He's a rescue who was 6 at the time. I knew that he might have some health issues down the road so I immediately got a policy. Since then, he's had 2 total ACL replacements and a couple of minor illnesses and I never had a single issue with my claims. Not only were they reimbursed quickly, someone always followed up by email to make sure I received the check. I have recommended Embrace to my dog owner friends and they are equally satisfied. What a fabulously well run company!

Insurer: Embrace

By: Sheri

Useful
July 23, 2013

Class act all the way around!!

Healthy Paws has been the most responsive pleasant company I have ever dealt with. They treat you and your pet with genuine kindness and very fast attention to your claims. They ARE there when you need them!!!

Insurer: Healthy Paws

By: S.

Useful
July 23, 2013

Easy

Communication is excellent. No questions or misunderstandings because they make the policies clear cut. I have 2 dogs with Embrace for many years and I am very satisfied. I would not change a thing. I love the fact that Embrace understands how important well visits (checkups and shots)are and they make provisions for that.

Insurer: Embrace

By: Janine

Useful
July 23, 2013

Nightmare

While it doesn't cover everything, it sure is nice to know that some of the bills will be paid! Nightmare had a $2600 dental bill, and you guys at least helped put a major dent in the cost! He says thank you because he's his cuddly deranged self playing without pain- and he just celebrated his 10th birthday!

Insurer: ASPCA

By: Karen

Useful
July 23, 2013

Trupanion saved Phoebe's life!

One late Sunday night my beautiful standard poodle a mere 2 years old began acting very strange. I was afraid, she acted as if she had a stroke, walking into the walls not responding to my calls. What to do but to take her to the hospital where they proceeded to admit her.The next morning the vet called, he wanted to do a CT scan, a sonogram and blood work. Two days later the results a huge abcess behind her left eye. Four weeks later after several more vet visits and alot of antibiotics Phoebe is a new dog! Begging to fetch the ball wanting to get up and go.Well as for me the total bill mounted up to almost seven thousand dollars, thank god I had pet insurance! Trupanion has been beyond wonderful, very responsive paying ninety percent of her medical expenses. Compassionate, fast a Godsend. I highly recommend Trupanion please tell all your pet loving friends about Trupanion.

Insurer: Trupanion

By: Gwenn

Useful
July 23, 2013

Trupanion saved Phoebe's life!

One late Sunday night my beautiful standard poodle a mere 2 years old began acting very strange. I was afraid, she acted as if she had a stroke, walking into the walls not responding to my calls. What to do but to take her to the hospital where they proceeded to admit her.The next morning the vet called, he wanted to do a CT scan, a sonogram and blood work. Two days later the results a huge abcess behind her left eye. Four weeks later after several more vet visits and alot of antibiotics Phoebe is a new dog! Begging to fetch the ball wanting to get up and go.Well as for me the total bill mounted up to almost seven thousand dollars, thank god I had pet insurance! Trupanion has been beyond wonderful, very responsive paying ninety percent of her medical expenses. Compassionate, fast a Godsend. I highly recommend Trupanion please tell all your pet loving friends about Trupanion.

Insurer: Trupanion Canada

By: Gwenn

Useful
July 23, 2013

Embrace is thorough, efficient and responsive

I was pleasantly surprised how efficient Embrace was in processing our wellness claim. We "adopted" a cat from a shelter and took her to our vet at The Georgetown (Delaware) Animal Hospital on 7/5/13. Embrace guided us through the claims process. We faxed our claim on 7/8 and we received our reimbursement check on 7/16/13 as promised. We would recommend Embrace to insure your pet.

Insurer: Embrace

By: John

Useful
July 22, 2013

Accommodating

Although we have yet to meet our deductible. Embrace reminds us to file claims so that they get applied toward annual deductible. Embrace has been quick to process the claims. Embrace has also been accommodating to me inquiries. We have two dog policies.

Insurer: Embrace

By: Mark

Useful

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