154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

May 06, 2013

The worst Insurance i ever had!!!

Had to file an appeal.I also sent letters written from the Dr. and they stated the claim was still not covered. Found every excuse possible to not pay the claim.

Insurer: Embrace

By: Rayee

Useful
May 06, 2013

Awesome Provider

I was hesitate on which insurance to provide to my two rescues after I had lost a pet, but knew I needed some kind of catastrophic coverage. I am in AWE of how quickly, professionally and fully Trupanion covered my intial claim, and then a follow-up claim came along. Again, quickly and professionally covered. I highly recommend everyone who owns a pet, consider this to be the best coverage out there. Abby, Harry and I love Trupanion!

Insurer: Trupanion

By: Marjorie

Useful
May 06, 2013

Awesome Provider

I was hesitate on which insurance to provide to my two rescues after I had lost a pet, but knew I needed some kind of catastrophic coverage. I am in AWE of how quickly, professionally and fully Trupanion covered my intial claim, and then a follow-up claim came along. Again, quickly and professionally covered. I highly recommend everyone who owns a pet, consider this to be the best coverage out there. Abby, Harry and I love Trupanion!

Insurer: Trupanion Canada

By: Marjorie

Useful
May 06, 2013

AMAZING FOLLOW UP AND SUPER NICE AND HELPFUL!!

When I had questions about how to file a wellness claim, I was helped by amazing nice and friendly customer service, and they followed up by sending me a claims form (though I did not request it since I had one from a prior email). My claim was processed super quickly with no problems. I love you guys!!!

Insurer: Embrace

By: jenny

Useful
May 06, 2013

Reliable and easy to work with

I don't know what we would do without Trupanion. When we first signed up, my husband and I weren't sure if pet insurance was worth it. Well, now we know it is. Our dog has ended up with numerous medical bills for various issues over the last three years. Most recently, she's had throat/stomach issues that required expensive tests. Trupanion's claims submission has been so easy to work with and their response has been so fast. We received a reimbursement check yesterday for a claim that was submitted just last week. I highly recommend Trupanion.

Insurer: Trupanion

By: Cecilia

Useful
May 06, 2013

Reliable and easy to work with

I don't know what we would do without Trupanion. When we first signed up, my husband and I weren't sure if pet insurance was worth it. Well, now we know it is. Our dog has ended up with numerous medical bills for various issues over the last three years. Most recently, she's had throat/stomach issues that required expensive tests. Trupanion's claims submission has been so easy to work with and their response has been so fast. We received a reimbursement check yesterday for a claim that was submitted just last week. I highly recommend Trupanion.

Insurer: Trupanion Canada

By: Cecilia

Useful
May 05, 2013

A company that cares

We nearly lost our 2 year old daschund to Persin Poisoning a few weeks ago. Persin is located in the skin of an Avocoado, and like many Southern California families, we have an Avocado tree in our yard.I have never had Pet Insurance for my previous dogs, but thought about it when we bought our Lucy. It was a new experience to file a claim with my Vet. Healthy Paws was WONDERFUL. They kept me informated of the status of processing the claim, and I had reimbursement checks in my hand with a week after filing. This was very much appreciated as I used that money to thave the Avocado removed from our yard. Healthy Paws was fantastic!

Insurer: Healthy Paws

By: kathy

Useful
May 05, 2013

Wonderful Service for Dog's Orthopedic Injury

Doc, our 1 year old Lab mix, had an unfortunate play injury...he jumped off the couch and injured his superficial digital flexor tendon. We are so glad we had gotten Trupanion after seeing a flyer at our vet. Doc's injury required orthopedic surgery, which was pretty expensive. We were so thrilled with Trupanion for coming through on their promise and taking care of 90% of the cost of the entire injury from the first appointment to the final check up. The claim was handled in a very timely fashion and the one time I called in the person I spoke with was extremely helpful and kind. Thank you Trupanion. I am recommending you to all of my friends and family!

Insurer: Trupanion

By: Elizabeth

Useful
May 05, 2013

Wonderful Service for Dog's Orthopedic Injury

Doc, our 1 year old Lab mix, had an unfortunate play injury...he jumped off the couch and injured his superficial digital flexor tendon. We are so glad we had gotten Trupanion after seeing a flyer at our vet. Doc's injury required orthopedic surgery, which was pretty expensive. We were so thrilled with Trupanion for coming through on their promise and taking care of 90% of the cost of the entire injury from the first appointment to the final check up. The claim was handled in a very timely fashion and the one time I called in the person I spoke with was extremely helpful and kind. Thank you Trupanion. I am recommending you to all of my friends and family!

Insurer: Trupanion Canada

By: Elizabeth

Useful
May 05, 2013

Great Customer Service

Our Doxie recently required surgery, and it was the first claim we ever filed. We couldn't have asked for better customer service! The staff at Embrace answered all our questions in such a committed way. In fact, when we had an opportunity to have surgery sooner rather than later, they responded to our request for pre-certification within a one-day notice! Their communication in connection with our claim was superb, and our reimbursement came within a week. For such a difficult time, they made the situation easier. I have recommended insuring furry friends through Embrace to others. Our dog received the best care possible, thanks to Embrace! It was an excellent experience.

Insurer: Embrace

By: Darlene

Useful

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