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Healthy Paws provided a wonderful experience
Our puppy underwent surgery for spaying and we were surprised to hear that she also required a procedure to shorten her soft palate. While this is seen at times with her breed we were not aware that she had this condition. Healthy Paws reviewed her records and took time to discuss her case with our veterinarian. In the end, they sided in our favor that this was not in fact a pre-existing condition. We were re-imbursed to the full amount of our insurance policy. They were friendly and receptive at all times during this speedy process.
Insurer: Healthy Paws
By: Alfred
Great Company
I found out about Embrace when I took my puppy to the vet. I asked about pet insurance and they gave me the brochure for Embrace. It is a great company. The reimbursement is very timely and customer service couldn't be better. I highly recommend Embrace to anyone who is considering pet insurance.
Insurer: Embrace
By: Dawn
Great Communication and easy forms to complete!
Love having this insurance super easy forms and they stay in contact with you throughout the claim. Hope I never have to use the accident form but if I do I feel comfortable knowing Embrace will take care of everything and keep me in the loop. Thanks for offering such great coverage for my 4 legged baby!
Insurer: Embrace
By: Stephanie
Embrace is Peace of mind ....
I was skeptical about getting insurance for my new baby shih tzu.Embrace has made it so easy and given me peace of mind knowing she is being taken care of! My claim was easy to find,and they emailed me right away with their response.They cover exactly what they say they will,and there is not any question now that I made the right choice with Embrace!
Insurer: Embrace
By: Kristie
Excellent customer service
This claim was handled in a very timely manner and I was notified of progress throughout the claim process. I continue to recommend Embrace to everyone looking for pet insurance.
Insurer: Embrace
By: Margaret
Avoid this SCAM
They will find any excuse to avoid paying. This insurance will not cover anything above the absolute bare minimum, and their coverage policy is extremely misleading. Your pet needs surgery? Fine, if they can't find a way to somehow tie the cause of the surgery to a pre-existing condition, they will begrudgingly pay for the necessary repair - but not for anesthesia, not for IV fluids, not for anything else. Be prepared for them to find a way to avoid paying for 90% or more of your costs. Save your money and look elsewhere. The insurance policy will make you feel better until you actually need to use it.
Insurer: Trupanion Canada
By: K.F.
Could not be happier!
I have another Pet Ins and put a claim in the same time, I'm still waiting as it has not been processed yet, I already have my check from HPI - less than 30 days!When my Vet asked for a recommendation I was most happy to say HPI!
Insurer: Healthy Paws
By: Susan
First Rate Customer Service
I have nothing but good things to say about all of Embrace's customer service members. They always answered my questions and made sure we received our claim check. When they heard of our pet's passing they sent their sympathies and took care of everything with the policy. I highly recommend them for their dedication to courtesy and follow-up. As for the policy the only negative thing I could say is that they don't cover any supplements 'presribed' for out pet. They did cover alternative therapy though and for that I give them 5 stars!
Insurer: Embrace
By: Jennifer
I recommend Trupanion!!
I would highly recommend Trupanion. I have been with them just under a year now, since I have gotten my puppy & twice I had to use my insurance. They were prompt with working on my claim. Hope I don't need to use them again, but the security that they are there & reliable makes me feel so much better.
Insurer: Trupanion
By: Tena
I recommend Trupanion!!
I would highly recommend Trupanion. I have been with them just under a year now, since I have gotten my puppy & twice I had to use my insurance. They were prompt with working on my claim. Hope I don't need to use them again, but the security that they are there & reliable makes me feel so much better.
Insurer: Trupanion Canada
By: Tena