154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,139 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,332 reviews
10,797 reviews
27,491 reviews
14,162 reviews
63,007 reviews
Category with most reviews
This chart shows the distribution of review categories.
Log in Experience
Easy to log in and complete the claim.
Insurer: Embrace
By: Richard Griego
I would rather pay more in premium than having a high deductible q…
I would rather pay more in premiums than have an annual deductible of 500 per year. Now, I am stuck with ur company and can't move my pet because whatever was done with u is now preexisting conditions for the other companies. I will see only 190 dollars back from a bill that was almost 900 dollars. Unfortunate and unbelievable
Insurer: ManyPets
By: Silvia Pena
Good Job!
My experience was great. Rebecca was knowledgable and kind. A pleasure to work with and I feel confidant about my purchase.
Insurer: Prudent Pet
By: JGL
Outstanding experience!
This was the most helpful customer service experience I have ever had! They were so very kind and patient and really helped me understand the policy I was choosing. They spent over a half hour on the phone with me answering all of my questions and I never once felt like I was inconveniencing them with my lack of knowledge regarding dog insurance. Prudent Pet was WAY more helpful and pleasant to speak with than any "human" insurance company I have ever dealt with!
Insurer: Prudent Pet
By: jessplourdeaol.com
I can’t say enough about this pet…
I can’t say enough about this pet insurance. Filing a claim is so quick and easy. We were reimbursed for our claim in three days! I would definitely recommend Embrace.
Insurer: Embrace
By: Karen L.
Great Response
My cat recently had to go to the emergency vet. Submitting her claim was extremely simple through the website. My claim was processed immediately, and payment was direct deposited into my checking account. Such a simple and efficient process -- thank you!
Insurer: Spot
By: customer
Best insurance ever!!
Had a huge emergency with our mini dachshund with a ruptured disk and paralysis on the hind end. Ended up with a giant bill. Thank goodness for this insurance. Easy to file the claim and a super-fast payment covering most of it. So grateful!!!
Insurer: Pets Best
By: customer
Maneuvering through the website is…
Maneuvering through the website is hassle-free. I appreciate that as well as the immediate correspondence I receive when asking questions about my pets.
Insurer: Embrace
By: Melissa Uhles
Rejects all claims, demands appeal for all claims
Trupanion is great IF you don't use it. Now that my sweet Maltese is almost 12 and starting to have some health issues, Trupanion systematically rejects all claims, closes them out, and insists on me filing an appeal for every claim. It is maddening and no way to treat a customer who has paid them thousands of dollars in premiums. -They also falsely advertise that my particular vet can be paid directly, with no claims filed by me. My vet has never heard of this program and says they get complaints about Trupanion's false advertising all the time.
Insurer: Trupanion
By: Susan
easy of process, great response time
easy of process, great response time
Insurer: Embrace
By: Bob Naylor