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Great service...again!
Sadly, our Westie, Zoey, started throwing up and it took the vets almost a month to figure out what was wrong. Once we submitted the claim, Healthy Paws turned it around within a week and we got paid about 10 days from the day we submitted it. We couldn't be happier with you guys. We hate that we had to use the insurance (it means Zoey was sick!), but you made the process quick and as easy as possible. Much appreciated!!
Insurer: Healthy Paws
By: Rob
Claim denied/overturned
Madison my tea cup Maltipoo needed an operation. At first, Trupanion thought it was a Hip issue and I didn't have it covered. After a letter and call from my Vet explaining it was completely different the claims were overturned and was accepted . It was a hassle but at the last minute came out ok.
Insurer: Trupanion
By: Sandee
Claim denied/overturned
Madison my tea cup Maltipoo needed an operation. At first, Trupanion thought it was a Hip issue and I didn't have it covered. After a letter and call from my Vet explaining it was completely different the claims were overturned and was accepted . It was a hassle but at the last minute came out ok.
Insurer: Trupanion Canada
By: Sandee
Great coverage, fast claims, wonderful service
We have two dogs covered by Healthy Paws. Our Akbash had a problem with her shoulder which would not have been covered by the majority of other providers - Healthy Paws covered the entire surgery and meds with no (well, few) questions asked. My younger Setter suffered a fractured femur. Healthy Paws not only covered all the radiographs but also the laser therapy to help her heal. She has recovered completely. There is an individual rep assigned to their respective accounts that answers every email or calls you.
Insurer: Healthy Paws
By: Danica
Trupanion is awesome!
Trupanion has been amazing. Once I faxed my claim they replied with and email within 24 hours confirming they had received an were processing my claim. Then I had follow up emails advising me the stage my claim was in and then a final email letting me know what they were reembursing me for and that the cheques had been mailed. I now have set up direct deposit so that any future claims will be directly deposited into my bank account. They are friendly, caring, efficient, and fast. I was very impressed.
Insurer: Trupanion
By: Monica
Trupanion is awesome!
Trupanion has been amazing. Once I faxed my claim they replied with and email within 24 hours confirming they had received an were processing my claim. Then I had follow up emails advising me the stage my claim was in and then a final email letting me know what they were reembursing me for and that the cheques had been mailed. I now have set up direct deposit so that any future claims will be directly deposited into my bank account. They are friendly, caring, efficient, and fast. I was very impressed.
Insurer: Trupanion Canada
By: Monica
Embrace Service
We recently had some issues with our boxer, Molly. So we saw our vet, and had them resolved. One was for routine care; the other, after Molly decided to eat a cell phone cord. That required x-rays and other treatments. Both of our claims wee submitted to Embrace fro review. Both were handled quickly, and we contacted several times during the process by Embrace staff. There support staff is excellent!! If you have a pup, and considering insurance, you would do well to consider Embrac!
Insurer: Embrace
By: tony
Insures pets 10+ AND pays their claims!
I have had my dog for 6 years. Aside from 2 emergency situations shortly after we got her. The only claims we had were her annual physical, shots, and teeth cleaning. This time we had a big claim, and I was concerned about how it was handled. The claim was handled professionally, and evrything I thought would be covered was. Thank you!
Insurer: Pets Best
By: D.C.
Performed as promised
Trupanion did not look for loopholes and paid per their schedule as promised.
Insurer: Trupanion
By: Tina
Performed as promised
Trupanion did not look for loopholes and paid per their schedule as promised.
Insurer: Trupanion Canada
By: Tina