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Claim for Spading
Spading for my pet was supposed to be covered. Now I am told that it will not be covered due their interpretation of it being under wellness. I feel this should be covered over and above the wellness. This is just good pet ownership responsibility. I may even look into changing providers.
Insurer: Embrace
By: Michele
Thank you
My beloved cat Tut was 18 years old when he passed away. I adopted him when he was about 2. It was truly love at first sight, he always made me laugh and healed me when I was sick. We were best friends and I have a huge hole in my heart since he's been gone. During his life he had several illnesses and I was so glad to have had ASPCA Pet Insurance. They have been wonderful and I highly recommend their services to anyone with a pet. Whenever I needed to call they could not have been nicer. Claims were taken care of in a timely manner and I have nothing but the best things to say about them.
Insurer: ASPCA
By: Judy
Excellent
Provides excellent coverage and very quickly reviews and settles submitted claims
Insurer: Trupanion
By: Robbie
Excellent
Provides excellent coverage and very quickly reviews and settles submitted claims
Insurer: Trupanion Canada
By: Robbie
Dog with torn ligament
Pleased with this insurance company .
Insurer: ASPCA
By: Teddy
Lengthy process
Very unhappy with the amount of time Trupanion took to process my claims.
Insurer: Trupanion
By: Deanna
Lengthy process
Very unhappy with the amount of time Trupanion took to process my claims.
Insurer: Trupanion Canada
By: Deanna
Jury is still out
The company sure seemed great when I signed up. When we rescued a second dog we switched from another insurance company because this one seemed like it might be a better deal. So far, I am disappointed. We never get much back from out claims. My most recent was $888 and after the deductible and things that are not covered I am receiving a refund of less than 10% (and that took 3 1/2 weeks). I sure hope it gets better.
Insurer: Embrace
By: Wendy
Excellent
Our puppy injured his arm but the vets are having a hard time figuring out if it's a sholder, elbow, or both issue.Trupanion has been very good in covering 90% of the cost of all the tests & therapy. They were very thorough in the beginning, tracing our puppy back to birth. But after the initial background check things have flowed very quickly. None of these tests are cheap. I'm so glad we have insurance.
Insurer: Trupanion
By: Kara
Excellent
Our puppy injured his arm but the vets are having a hard time figuring out if it's a sholder, elbow, or both issue.Trupanion has been very good in covering 90% of the cost of all the tests & therapy. They were very thorough in the beginning, tracing our puppy back to birth. But after the initial background check things have flowed very quickly. None of these tests are cheap. I'm so glad we have insurance.
Insurer: Trupanion Canada
By: Kara