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Absolute thieves
Absolute thieves. We have the top of the line plan and we are covered. We were arbitrarily denied a claim despite the vet explaining and sending over all the information. We will be contacting a lawyer to recoup all the money we’ve paid thus far. AVOID!!!!!!
Insurer: Trupanion Canada
By: Tanya Marie
My very first claim was effortless
My very first claim was effortless. My cat was diagnosed with cancer. Thank goodness I didn’t have to fight with anyone about claims, reimbursements or anything. The money was directly deposited into my account quickly. Thank you Spot. I am so grateful I found you.
Insurer: Spot
By: Trixie
Good customer service
Have had this coverage for a couple years, but thankfully haven’t needed to use it until recently. I thought the price was high, so called around to other insurers, and Embrace’s premium is actually quite fair and similar to other pet insurance for the same coverage. I chose this one because of their affiliation with USAA and good reputation. I had difficulty uploading documents and making a claim through the app, which is the only reason it wasn’t a five star rating. However, when I called customer service for help, they offered both guidance on using the app and alternate ways to make a claim. The app advice from customer service didn’t work, but they immediately sent an alternate means via email. Turn around and reimbursement was just a couple days. Happy with the service with no plans to look for alternate insurance.
Insurer: Embrace
By: Carmen
Embrace has been very easy to do…
Embrace has been very easy to do business with over the last 4 years. We are so thankful that we elected to get insurance when our dog was a puppy. Embrace claims were easy to file over the years between surgeries and wellness visits. Reimbursement was fast and fair, just as expected. If we ever get another pet, we will certainly get them covered as well. The peace of mind Embrace offers is worth every penny!
Insurer: Embrace
By: Jeanie Helms
Quick turnaround
I was faced with a $5000+ bill when my dog blew her ACL. Spot made it possible for her to get the surgery she needed in a timely fashion so she wasn’t in pain for long and the reimbursement came before she even got her stitches out. Thank you.
Insurer: Spot
By: Carolyn Wiland
Excellent service as always.
Excellent service as always.
Insurer: Embrace
By: L. P. from California
Amanda has been very responsive and…
Amanda has been very responsive and efficient in providing quotes to us! She is a champ and fabulous to work with!
Insurer: Fetch
By: Ms Greenfield
Pet Insurance is easy to use and…
Spot Pet Insurance is easy to use and has been extremely helpful keeping our costs down with our Blue Heeler.
Insurer: Spot
By: Linda
Easy to submit a claim
Easy to submit a claim. The instructions provided made it quick and easy to file a claim.
Insurer: Embrace
By: Jayme Young