154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,594 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,317 reviews

4.9
Healthy Paws

10,763 reviews

4.9
Fetch

27,446 reviews

4.9
Pets Best

14,145 reviews

4.9
Trupanion

62,983 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

June 22, 2013

Good, but...

Reimbursement for services was prompt, as was communication. However, Embrace Pet Insurance was not satisfied with how the vet filled in the orthopedic exam, and now I am going back and forth with the vet and Embrace. I believe that in the end, insurance companies will do what they can to get out of paying a premium, and perhaps Embrace is no different then the rest of them. Time shall tell.

Insurer: Embrace

By: Gail

Useful
June 21, 2013

Trupanion review

My Lab was diagnosed with diabetes recently. Trupanion has been wonderful to deal with. Everyone I have talked to has always provided exceptional customer service. Claims processing is quick and easy. I think what I like the most is how every time I call the representatives ask how my Lab is doing and seem to genuinely care about her care and well being.

Insurer: Trupanion

By: Gina

Useful
June 21, 2013

Trupanion review

My Lab was diagnosed with diabetes recently. Trupanion has been wonderful to deal with. Everyone I have talked to has always provided exceptional customer service. Claims processing is quick and easy. I think what I like the most is how every time I call the representatives ask how my Lab is doing and seem to genuinely care about her care and well being.

Insurer: Trupanion Canada

By: Gina

Useful
June 21, 2013

The BEST service imaginable - ALWAYS

Our beautiful Pippin recently passed away, & "Robin", one of Pets Best's supervisors, personally handled my final claim to help me with a glitch in the last vet bill I received. She said, "The last thing you need right now is something else to deal with." I so appreciate her compassion & the great experience I've ALWAYS had with PetsBest.

Insurer: Pets Best

By: Jack

Useful
June 21, 2013

Great Service!

I have an English Bulldog and have had several illness visits. Embrace has been very helpful. After meeting my deductible (like many adult health plans are becoming) the reimbursement process is quick and easy and my check comes in the meal not even 2 weeks after the visit. I have not had ONE problem or any disappointment working with embrace! Would recommend to everyone!

Insurer: Embrace

By: Jaime

Useful
June 21, 2013

Teddy got a foxtail in his ear

Healthy Paws pet insurance processed the claim the same day I submitted it and the check arrived at my house two days later. The companies service is amazing. They also sent follow up emails checking on Teddy and his ear. Love the company. Cannot say enough about how great they are. Just simply, thank you Healthy Paws.

Insurer: Healthy Paws

By: Adam

Useful
June 21, 2013

I'm grateful to have protection for my pet.

So far I have not needed to use the ASPCA Insurance for my dog but I am very grateful to be able to have health insurance coverage for her. I have her on the level 2 coverage for emergencies and hospitalization, I hope that I will never need to use the insurance but glad that I have it. I know that ASPCA has helped many people cover the expenses that they had for a pet in an emergency even my friend who lost her loving pet, ASPCA was there to help her in her time of need. I think that ASPCA is the best choice for pet health insurance and hope that they keep up the good work that they do.

Insurer: ASPCA

By: Debbie

Useful
June 21, 2013

Peach of mind might be worth the 'break even' mine

...money. I believe I'm breaking even to date on my dog's ASPCA Insurance. Having said that, I worry less about outstanding bills for Marco.

Insurer: ASPCA

By: name

Useful
June 21, 2013

I wish they insured people!

My dog was spayed last week. I submitted my claim Monday afternoon and had a response in my inbox Tuesday morning. The submission process is very easy. I have been trying to get reimbursement for MY medical bill for the last two months and spent hours on the phone getting passed from person to person. I still don't have my reimbursement. I wish they insured people !! I am very satisfied with Pets Best and recommend it to all of my friends. I volunteer with a golden retriever rescue group and when I sign a contract with a family to adopt one of our dogs I tell them about my positive experiences with Pets Best.

Insurer: Pets Best

By: Barbara

Useful
June 20, 2013

Pretty Pleased, tiny bit annoyed :(

The very first claim I had to file with Trupanion went without a hitch. I am also an employee at my animal clinic so therefore, I get a discount on services as well. Being an honest person, I turn in my claims AFTER my discount has been applied, so really, Trupanion also benefits from my employee discount because ultimately they are not having to pay out as much as if I were a regular client at said animal clinic. That being said, this second claim I turned in has been a little frustrating. I can't complain about the amount paid, but I feel that it took way to long to process my claim and far too many phone calls to my clinic to "verify" charges. I feel like there was a lot of "nit picking" when the company is already saving a ton of money from my discount. I really felt like they were trying to get out of paying for some things because of my employment status. This experience was completely different from my first experience and it left me feeling jaded and disappointed. Overall, I would still recommend them to other pet owners.

Insurer: Trupanion Canada

By: Heather

Useful

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