154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,837 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 17, 2013

Awesome!

Healthy Paws came to the rescue when my dog's digestive issue warranted two x-rays and an ultrasound. My claims were processed efficiently and the customer service was outstanding. Highly recommend!

Insurer: Healthy Paws

By: Janine

Useful
July 17, 2013

They pay 100% of your bill!

This is the only pet insurance company I could find that pays 100% of your vet bill. I mean, you have to meet a deductible first, but once you do, they pay 100% of it! My dog Tuber came down with a nasty case of kennel cough and Pets Best was there with payment of my $348 claim. They've paid some other ones as well but that was the most recent. Calling in is a joy, too. Best customer service especially compared with the last company we used. Get Pets Best and don't look back.

Insurer: Pets Best

By: Becky

Useful
July 17, 2013

Helpful

When we got our labradoodle puppy 4 1/2 years ago we knew she would likely be a handful and boy were we right! We are very glad that we got pet insurance as we have needed it a lot!

Insurer: ASPCA

By: Sheri

Useful
July 17, 2013

I LOVE Embrace!

One of my dogs (8 pounds) was attacked by an unleashed owner-free much larger dog that charged us out of nowhere. The dog attempted to kill my dog but unfortunately didn't succeed but she did require a 5 day stay in the hospital with multiple tests and round the clock care. Embrace made the entire nightmare much easier by covering everything that I was entitled to with my policy in a very timely manner, hence allowing me to not have a large charge sitting on my credit card for an extended period of time!! Thanks Embrace for always being there for my dogs and I !

Insurer: Embrace

By: Leslie

Useful
July 17, 2013

Iffy on Pet Insurance

We've had many dogs over the years, but this is our first experience with insurance. We thought to try it out when we got a new puppy. Unfortunately, the pup was a few months old by the time we signed up and, by then, had had two or three ear infections. (Common in our humidity-filled climate). Based on that, Embrace has denied several claims under the guise of dermatologic conditions. They said that even if our dog goes for a full year without another ear infection, they'll use the fact that she had ear infections in her early months as a means to deny any claims related to ear infections, dermatologic conditions and other internal infections. The customer service reps with whom I've spoken have all been quite nice, but they told me that, at this point, we won't be reimbursed basically for any claim other than orthopedic; they explained that pet insurance is NOT like health insurance. It's much more like property casualty insurance in which the insurer is more interested in denying claims than in promoting good pet health in order to avoid future claims. This seems to be less about Embrace, per se, than about the pet insurance industry overall.

Insurer: Embrace

By: private

Useful
July 17, 2013

This Insurance Compares to my own Health Insurance

I was skeptical about getting pet insurance but realizing how expensive vet bills were for my cat, thought it would make sense to at least try it for a year after adopting a labradoodle puppy. I chose Embrace after comparing about 5 other providers and have to say I am not disappointed. While they did turn down several claims that were not covered under my particular plan, I have submitted 4 other claims for covered illnesses and they were process and paid for in a few weeks. I’m very happy with Embrace and plan to renew this coverage next year.

Insurer: Embrace

By: Holly

Useful
July 17, 2013

Very happy with this Insureance for my two Yorkies

Reimbursement is immediate! So far, I have only had to pay my share of the cost at the Vets office after my pet has been treated.

Insurer: Trupanion

By: Peggy

Useful
July 17, 2013

Very happy with this Insureance for my two Yorkies

Reimbursement is immediate! So far, I have only had to pay my share of the cost at the Vets office after my pet has been treated.

Insurer: Trupanion Canada

By: Peggy

Useful
July 17, 2013

Pet Insurance Is A Must

My dog accidently knocked his tooth out and had to get oral surgery. It was good to know that I had ASPCA to help me for unplanned pet expenses. My claim was very easy to submit and was processed very quickly

Insurer: ASPCA

By: Lauren

Useful
July 17, 2013

Bulldog surgery to remove bladder stones

Trupanion has the best customer service and claims processing. They took all the stress out of our veterinary bill by having the claim completed in less than a week. All questions were answered and many followups were made. No need to look anywhere else for pet insurance.

Insurer: Trupanion Canada

By: Beth

Useful

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