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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Wow - easy as pie
Wow. What a quick turnaround for payment! Thank you so much!
Insurer: Spot
By: Laurel Kaeferlein
Excellent Dog Insurance 🐕
I immediately was able to submit my claim and with 7 days we were reimbursed.
Insurer: Spot
By: Patrice & Alan Riedel
Josh was very pleasant and patient…
Josh was very pleasant and patient answering my questions.
Insurer: Fetch Canada
By: Angie Morley
Great experience
Quick turnaround time and easy to file claim. Thank you!!
Insurer: Pumpkin
By: Gerri
Submitting claims is super easy!
Submitting claims is super easy! I love how easy the app is to navigate and how there are step by step instructions to make sure everything is submitted correctly.
Insurer: Spot
By: Michelle H
Spoke with Nancy who was polite and…
Spoke with Nancy who was polite and extremely helpful. In fact she went above and beyond and this is the exact reason everyone I talk to I HIGHLY recommend PetsBest. The employees are TOP NOTCH, service is amazing and you are the best!!!!
Insurer: Pets Best
By: Karen Wenz
Rebecca was so helpful
Rebecca was so helpful. I was having a hard time finding new pet insurance for my furbabies, but she went over everything with me and found me something I could afford and give my babies what they needed. She was so kind, caring, worried about my babies and went to great lengths to make my feel comfortable with my payments. She called me, how great is that? We talked for over an hour, discussing furbabies and finding me the best policies. I loved talking to her. She's great! The best! So thank you for your support and I appreciate you more than you could ever know.
Insurer: Prudent Pet
By: leah.songer.lsgmail.com
SPOT
Great customer service and an app that is so easy to use.
Insurer: Spot
By: Susan
Starting when I called in
Starting when I called in, the person was very courteous and knowledgeable. Payment on my claims was made as indicated they would be. Glad I selected Embrace for my dog's insurance.
Insurer: Embrace
By: customer
Needs improvement
Website and app are difficult to use (very slow response times and glitchy user interface). Not sure the insurance is really worth the money for routine and minor vet bills, but it provides some sense of peace of mind in the event something really awful happens.
Insurer: Embrace
By: Nxn